Belarusbank
35 reviews
June 7, 2024
The staff here are extremely helpful and nice. A very pleasant and professional experience. Their layout is also clean and convenient.
1
March 30
If there are certain advantages, such as the work of the employee responsible for the information desk, in order to adequately assess this department, you need to come here during the payment period, i.e. on the 12th — 25th, and see how quickly your issue is resolved. One of the most important indicators of the quality of work is the speed of service. Of course, everything is more or less normal in the first decade of the month. But when there are 3-4 people in the room, ensuring a suitable working rhythm is not a great feat. And for the staff of two dozen people who easily gather here in the middle of each month, two open cash registers mean a high probability of 40-50 minutes of hanging.
The situation is complicated due to the peculiarities of the electronic queue system. There is no important information on the number receipts about how many people are waiting in front of you. Many people take this into account when deciding whether to remain in the waiting platoon. When you see that there are 5-10 people in front of you in the queue, which is reflected in the receipt, you understand that you will definitely not be the 29th. But in this department, your place in the queue can be easily pushed back. Such cases are known.
I waited for half an hour — a lump without butter! So clients who value their time should be vigilant in the middle of the month.
It should become the norm for any bank branches in the city CENTER to have at least 4 cash desks, of which 3 are simultaneously operating. That's when, that's when order will return, and where it never was, it will appear.
So the assessment of the Novopolessky Belarusbank is Three with a big minus. I would have given you a two, and that would have been fair enough, but I'm kind today, almost like Leopold.
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December 4, 2024
It's just awful.
It was necessary to pay alimony, you need to present your passport, well, okay, I gave it, and the operator, without my consent and warning, shoved it into some kind of scanner and let's take scans, when asked to provide a list of services where personal data will be transferred, they refused.
It seems that the law on the processing of personal data does not work for them,
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2
1
October 25, 2023
Very good staff ! There are convenient places to wait . A large variety of services and a decent level of staff service . A wonderful place !
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1
October 26, 2023
Convenient location, friendly staff, information kiosks separate from the ticket offices, which greatly reduces the time in line, employees help to sort out if something is not clear
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1
January 6
Friendly staff!
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1
May 15, 2024
A good branch, competent and responsive staff.
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1
May 26, 2023
There are long queues everywhere, sometimes there is not enough patience to stand and wait, but the staff is polite and competent.and friendly
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1
1
February 23, 2023
Everything is fine: service, staff, order. But there are often long queues.... Therefore, 4 stars, not 5
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2
1
August 8, 2023
There are no complaints about the bank and the service. There are no queues except for a couple of people. A consultant will always help.
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3
1
April 28, 2022
The department is small, but all operations can be performed. There is a manager who will help with information kiosks / terminals /Internet banking. Some days there are a lot of GSU students who are trying to pay for a hostel)
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1
November 5, 2022
A long waiting time (and standing) and often a lot of people, but in general, a normal and modern bank. The staff is normal.
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2
November 29, 2023
The staff will help in a difficult moment with an information kiosk
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3
April 1, 2021
I couldn't get through. Not a single Gomel phone is answering. The Minsk phone given on the Internet gave me music to listen to, a lot of apologies, but I never "got around" to the specialist's response. The essence of the question: I have never dealt with JSC "Bel...(and now I certainly won't) Yesterday, 03/31/20, I was persistently contacted by Viber from the JSC "ASB Belarus..." No. 996999805949. After constant warnings, I did not answer, but tried to find out who and why called from the Bank, to which I have nothing to do. So I'm trying in vain to find out something. But I certainly decided for myself that I do not need the services of your bank! It's just an outrage! Good luck!
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3
4
September 24, 2023
The staff are polite, they always help if something is unclear
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2
October 19, 2023
Good bank, service...
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1
November 28, 2021
The staff is very polite. Customer service is well organized.
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3
1
May 17, 2023
A nice girl helps with the terminal when you pay
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1
1
July 13, 2023
A good bank
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2
1
July 15, 2022
Very attentive staff
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1
December 27, 2019
Excellent location, city center, qualified specialists)
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5
1
July 12, 2021
Huge queues and slow staff.
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4
1
August 1, 2019
There were queues, but which bank doesn't have queues? The service is polite, but everything is just being recorded on cameras now, so I think the staff is not particularly rude anymore, as in prehistoric times.
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4
3
March 8, 2021
I liked everything
Especially the employee Olga
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2
2
January 9, 2020
A good department, the staff is constant, everyone is friendly
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3
2
December 3, 2020
After the renovation, customer service has improved.😃
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1
2
November 1, 2022
Friendly staff.
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2
January 24, 2018
After the renovation, it is beautiful and cozy inside, but there are few places, you always have to sit in line, I throw out 3 stars for the responsiveness of the staff
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5
1
May 24, 2020
A good department with friendly staff.
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3
1
August 27, 2021
Like all banks in the country
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2
December 23, 2019
Competent and courteous consultants
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3
October 16, 2019
a completely unscrupulous branch of Belbank. There are 2 ATMs
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5
1
March 4, 2020
A good modern bank
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3
1
March 28, 2019
Eternal queues, long service
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1
January 7, 2020
Polite staff
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3
1