On 02/27/2025, only three windows were working. In order to banally change the currency, you need to wait at least half an hour. It's strange that this department is working at all. I would like to note the politeness and professionalism of the staff, which is why I rated it a "3" and not a one.
Why create queues? Why are there so many "cash registers/windows" that don't work?
I would like to thank Irina V. Trotskaya, a specialist at the head Baranovichi branch, for her assistance in activating the card. Friendly, patient, prompt, professional! Thank you.
As in any bank, if there is a "season" of payments, there are a lot of people and queues. Consultants always help. On the downside, there is often a crowded information kiosk on weekends (which is outside). If you need to replenish your card urgently, in 80% of cases, there is no way to do this.
There is always a queue. If you are in a hurry, look for another branch, preferably on the periphery.
If there are a lot of people, all the ticket offices are open. The waiting time is about 30 minutes.
If there are few people, one or two cash registers are open. The waiting time is about 30 minutes....
A good bank , For today it has been slightly upgraded and the scoreboard for viewing the queue installed everywhere is new .The bank is always clean, the staff is pleasant and polite.The queue passes quickly .A good bank.
It seems that there are modern technologies in the form of an electronic queue and there are a lot of windows, but it still does not work out quickly. You always need to marinate. And so the central office in the city center is quite suitable
I took out a loan for the reconstruction of the house for 20 years from 19.01.2011, I was forced to repay ahead of schedule, they cheated in money, said the machine was malfunctioning, then they said that the money reform had occurred, they did not give a printout of what amount had to be paid every month, there was a lot of justification, they returned only 500 rubles, I paid 230 rubles for 5 years and then 140 and decided to repay ahead of schedule
The room is spacious, the employees are well professionally trained, they explain intelligently. When it is necessary to extend contracts on cards or bills, they call in advance by phone and specify the time of arrival to them, so they come at the appointed time and immediately, without waiting in line, draws up documents. It turns out pretty quickly.
Employees work very slowly. One person can be served for 20-25 minutes and then leave and come back in 10 minutes, and all this is very, very slow. Dear management, have conversations with employees
Cannon, on January 31, traveled to all banks at 17:00 to change dollars. In half there is no cash (parity and something else), in others the cash desks are closed from 15:00 ON WEDNESDAY. It was great in this bank, they instantly changed it and put money on the card. I respect
Kilometer-long queues. It usually takes 40 minutes from the moment the ticket is taken to the queue. Therefore, she went into service with another bank
Everything is fine. The staff is friendly and pleasant
They served politely and helped solve the problem, although there is a nuance, the queues are always long, but this is good for the bank, so I don't see any point in underestimating it
The service is quite pleasant, respectful, they will tell you everything and show you! You take a ticket, your number in the queue is shown there, and above each cash register there is a scoreboard with the number that is currently being serviced, and with a voice notification you will not miss your turn, even if you stayed too long on the phone (unless of course you are wearing headphones)There are also many places to wait if you don't want to wait standing up!at the moment, 5 out of 5
To be honest, I don't want to go there at all))) As soon as I got inside, I disappeared for the whole day))) there are a lot of people there all the time, and as soon as you take a ticket, you won't look at the numbers with your queue number without tears (((
Half of the ticket offices are closed as always. Hourly queues. I recommend visiting if absolutely necessary. The best ones are to choose another bank.
A large room with very slow staff! Somehow I had to pay the fee, I think, oh, I manage to pay before the police close, I come to the bank and just -2.5 hours!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!
It's just terrible. The queue barely moves, new people come, coupons are called according to a very strange scheme, those who were after me passed. When I applied to open a card, they refused me, saying we need information about where you got the money from, but I can't provide these information! I am a citizen of another country and work remotely. Moreover, they give me a form to fill out, although my friend, also like me, is not a citizen of Belarus, came, they gave him this card!
I didn't like this bank very much.
They came to Belarusbank to pay for the car's mark-up service, waited an hour and a half, were very late, asked us to take it early, it's good that cool people work there. By the way, when we left, our number hadn't been called yet. My husband and I received a huge cress, as we were very worried, we had a lot of things to do. We were late everywhere!!!!!
Why have the branches been closed???? So that people wait for 2 hours, and this is at a time when the coronavirus is raging??
No comments. Central office. Everything is fine with them.
Sometimes advertising still prevents you from hearing the call in turn, but not in the whole room.
In my opinion, this is the central bank of Baranovichi, where you can get a wide range of banking services. But personally, my soul is not disposed to him, and in 5.5 years of living in this wonderful city, I only once had to use the services of this banking institution.
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ви
Level 2 Local Expert
August 19, 2024
Disgusting service!!!! With small children, you need to stand for more than 40 minutes just to pick up a certificate that there are no loans! Disgusting!
Now 5 is solid. Thank God there are no queues in which life goes down the drain.
The specialists know their job. Yes, I see, in principle, everything is fine now.) I haven't walked for as long as I have... Recently, I've been standing in line for a maximum of 15 minutes. Cool!!!)
Regardless of the operation, you always have to wait a very long time. In their own ATMs, they manage not to check for check tapes before starting work. This is the most terrible bank of all in our city. To reissue the card, you need to go with a statement, while in other banks it has been done online for a long time. The code map is generally a separate conversation
The disgusting bank has a large commission for the transfer from Russia for M-banking, money is withdrawn every month, although I was assured when I connected that nothing would be withdrawn.
even for the transfer from card to card of the same bank, a commission is charged. Initially, there was a Priorbank card, there was no such rip-off!!!!!!!!!!!!
The work and policy of this bank is generally disgusting!!! No matter which ATM you cash out money at, Belarusbank takes a bribe! And not a small one! I wanted to withdraw cash using my passport, because of the loss of the card, so I immediately need to pay for "1000 services", and then they will give you money (if there is anything left).
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askorbinka
Level 13 Local Expert
July 14, 2020
The bank is ordinary, a large room, there is a play area for children, consultants always help, but constant, long queues, work for all windows. I've never been in line for less than an hour
We came to change the money. As a result: the money was not changed, because the employee did not have kopecks (namely 2 kopecks). Thank you for your time!
17.09.2021 18:50
The length of the queue in life! There are a lot of ticket offices, but not enough people. So I waited 40 minutes. There's no place to sit, all the old people. It's creepy! With my sore legs, I could barely stand it.