The bank's employees took my problems quite seriously. After all, the son came from the border for 10 days and as it turned out in Gomel his card does not work, he turned to the bank but did not take into account the holidays and did not indicate that he was leaving in 10 days. Our problem was approached professionally, they made him a card, tied it to one account. Thank you for coming into our situation, and promptly solved everything in one day
Well, the bank seems to be normal, but first of all, the bank is open until 18:00, in order for me to replenish the card balance after 6 I will have to go to the 39th army, thanks that the ATM is located on the street. Why it was impossible to put an information kiosk also on the street, an interesting question, maybe I don't know something.