There are always huge queues, at least 45 minutes. Waiting in line. Again, this is the minimum expectation. The air conditioner did not work on 26.09, there are a lot of people in the customer service room, so it is very hot, and this is in autumn. Old people from the heat and lack of air fan themselves with what they can. And this is the central branch of Belarusbank in the city
There was a need to make a map. 07/24/2024 I came to the bank, sat in line for an hour, and did not wait. The next day, on 07/5/2024, I waited in line for about an hour again, left with nothing. The queue is moving slowly, because not all windows are working and this is the central branch of the city. There is no desire to contact this bank anymore.
It's just a nightmare. We sat for an hour and a half, people come in from the internet, and we sit, because only in one window our question is solved. It's not worse
Convenient ATMs
But it got to the ticket offices so that the queue is large and slow, the electronic queue does not make the service faster, unfortunately. The good thing about an electronic queue is that you don't have to take a queue for someone....
This bank embodies all the worst in working with a client. I was lucky enough to apply to the bank for a loan for a car, before that I was credited to Dabrabyt, there is something to compare it with. The site seems to have an online opportunity to apply for a loan, but it doesn't work there, you have to go to the bank. Making a deposit is some kind of tedious procedure that causes confusion. why is everything so difficult! Every goal during the loan, I have to submit the car for inspection to the regional department! What for???? If I pay the loan and have insurance, why do you need to inspect the car every year, you don't have a job in the bank, or what? In general, in the future I would like to have as few contacts with this bank as possible, at least until they become more client-oriented. And so this is the old Soviet "savings bank" for accepting payments and issuing pensions, it is suitable for this.
A branch of hell! 4 windows are open and this is on Monday at 11:33 a.m., and there are 50 people for a minute, these "specialists" are just rummaging through the windows, spreading violent activity
Often their information kiosk is full or there are no checks, it is very sad when it is urgently needed, especially a day off in the morning or evening when the bank is closed.It turns out that you can't put money in and you need a check, but there is no paper
The service is excellent.The waiting time is not to say that it is long, but it is not fast either.The attitude towards customers is normal, the staff is polite.Convenient location of the ATM...
For five rubles withdrawn from the ATM of Belinvestbank - my native Belarusbank took a commission...Attention! Fanfare and drum roll. As much as 3 three rubles, that is, give the larger half. Complete lawlessness, I will write to the presidential administration, it will be like a euroopta for sliced chickens.
The queue just takes a very long time to stand.
The queue is moving in an unpredictable order.
You never know how long you're going to be there. In general, I think that the electronic queue has made life very difficult for customers.
Geographically, it is a great place, the selected staff is an expert in their field, the facial expressions of the employees always express good-naturedness and a desire to turn to them, they will always help!!!
Endless queues, the electronic terminal works on tin, you stand in line for an hour with a ticket , and then a person comes and takes a ticket and is served after 5 minutes, and then you stand
The Central Bank of Kobrin. The staff is good. They are very demanding on the quality of foreign currency notes, not everyone takes a fat minus for this...
You have to wait in line for a long time. There are a couple of ticket offices with a full hall of people. I constantly spend at least an hour of my time there. There are no questions about the staff)
What is the "fast service"??? You stand in line for two hours, it is not yet known which "priority" are being called, at the suggestion of the operators!!!!! You just want to exchange currency, but you have to stand for who knows how long!!! Solve the issue with pensioners too, make a SEPARATE window for them, and call! Each in turn!!!!!! Utter ugliness and disorder!!!
Eternal queues. Lack of consultants. There is one ATM for working with cash and it works only when the bank is open. We could take it outside for round-the-clock access. Several windows are constantly running. Most of the windows are closed. They create queues of 30-40 people and no one even tries to regulate these queues somehow.
I've been calling the Belarusbank branch for three days, Kobrin Suvorov 27, no one picks up the phone or throws it off. Why are the employees there if they can't get through.
The service is not bad. But for some reason, 2 out of 8 operators are constantly working. Perhaps this situation is only during my visits. The consultant works well in the gym.
Good repair, the staff is on the level! You sit on upholstered chairs and feel like a person to whom the bank is grateful! It's not like that everywhere...