Very slow, 2 windows were working. The woman in the window that I needed asked me what my coupon number was and then left without serving. There's only one window left. Wasted time. I didn't wait.
There were foreigners in the queue before me, and the employee was rude to them because they took the wrong ticket.
Very poor banking service. I came to pay for an interview about the school. The bank staff told me that I needed to go to the ATM to pay the fee. I told the bank staff that I didn't know how to use an ATM. No one answered me, very poor service
The work is slower than usual in the departments. Even this bank, including. Each time it's at least an hour in line. If it's less than an hour, then it's a miracle. If you have any plans and don't have a lot of time, then definitely not here and not on this day
I am served only in this department, since the most excellent employee of the entire banking sector Stanislav Lines works there, politeness, attention, courtesy and attractiveness, all this is about him, I advise everyone this department
Wonderful service. The exception is the beginning of September, when students issue bank cards. The staff is qualified, they inform, offer options, advise
The most terrible department, which time I come and queue for an hour...
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Лизин парень
Level 7 Local Expert
September 15, 2023
I have complaints about the bank itself. But this department is working fine. The employees are always polite, they work quickly (the certificate, which I waited for half a week in another department, was done here in three hours!). If you come here from 6 to 7, there may be queues, but I've never waited longer than 20 minutes.
The Belarusbank branch is located next to hospitals and the Academy of Sciences. The branch is popular - there are queues, and bank employees struggle with them, teaching customers to use an ATM-infokiosk. You can also issue a card here...
The work schedule is terrible, until 19 00...Saturday and Sunday are closed, there is nothing else in the area...there are always a lot of people, the stuffiness is terrible
A small compartment. There are often queues at the checkout (for this, a minus star). One person works on the issues of cards and certificates, but I have not encountered a queue of more than 1 person. There is an ATM and an information kiosk, staff help
The staff is polite, it is possible to make an appointment with the manager. The branch is small, there are only 2 cash desks, but there are practically no queues.
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Anonymous review
October 17, 2019
The specialists of this department work very professionally and quickly. But this department is located in the NAS building and it is difficult to figure out how to get through.
Specialist Lyudmila explained all the information I was interested in on the phone. Many thanks to her! Good service. I just couldn't get through to another department, or they dropped me right away.
The department is like a department. In this branch of the bank, there is nothing to be interested in. Queues and professional staff analysis wants to be better.