The consultant pleasantly surprised me, my grandmother - he explained in detail, clearly, calmly the payment algorithm in the information kiosk. Thank you
Only 2 specialists work, although there are a lot of jobs. There are no people in the queue, but you have to wait for a free specialist for more than half an hour!!!! The work schedule is absolutely not convenient. Also with a lunch break.
Zero service and customer service. There are only 2 people working in a bank that is large enough!!! Cash desks and +100,500 specialists. Why they are there in such numbers is not clear! As a result, the cash registers work extremely slowly. I've been sitting for 20! There were minutes in line and none of the ticket offices were empty . If you just want to kill time by waiting in line for a couple of hours before the bank closes, then you are here. In general, I do not recommend this bank to anyone. Previously, several specialists worked and there were many ticket offices. There are only two of them now. There are a lot of people all the time. Other banks in the Republic of Belarus work faster and better.
One of the latest facilities is Belarusbank a. So everything that the bank considers modern is implemented.
Queues periodically. But there is an electronic queue system.
A consultant helps if you contact him.
Cashiers are moderately exhausted by the constant flow of people.
There is an ATM outside. There are a couple of information kiosks inside.
Thank you for your work and humanity! We were able to quickly help with issues related to card registration, insurance, and payment transactions. In addition, they were very cordial to the presence of children, especially the youngest one🙏
A good branch of Belarusbank. The electronic queue is clearly organized. The consultant is always ready to help, friendly attitude. It takes a little time to solve the issues.
It takes you a while to figure out how to get there. There is no elevator to the 2nd floor, only stairs. The queues are astronomical. Employees calmly leave for lunch in front of you. Norms, state Bank
Put an information kiosk outside.
At 8:50 the doors are already open, the info kiosk is turned on, but you can not approach, there is a specially trained person and does not let go
Convenient working hours, responsive and attentive staff, the presence of several information kiosks working at the same time. As a result, fast service
The working hours are not convenient at all. From 9 to 18, while everyone is at work. Who do you work for?
Of all the windows, only 4-5 work, which is clearly not enough. The service is slow.
It was necessary to withdraw the deposit - there is no money, go fuck yourself, I don't know anything, I won't tell you anything. Even one star is a lot for such service.
The service is a typical bank. Not the fastest service, but the staff tried their best on my last visit. I am not happy with the work schedule. I myself have until 17.00, an urgent issue on the card needs to be resolved, and they only have until 18.00. And how to get there from the other side of the city? What can I say, a stupid schedule.
Well, nothing can be improved here. You can't take people away. The service is good
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Arvid
Level 30 Local Expert
July 24, 2018
I don't know how it is now, but before, in order to restore or extend the card, it was here (and only here) that I had to go. And nobody cared that I had to drag myself from the other side of the city...