Belarusbank

Rating 4.0
254 ratings
Rate this place

84 reviews

Level 8 Local Expert
September 18, 2024
Lots of space. Lots of jobs. They do all the banking operations that are possible. I always go to Anastasia Davydova's specialist, helps in all matters, quickly, clearly and in a good mood! A very competent and attentive specialist. And what pleasant managing director Natalia and consultant Julia are! PS. There are a lot of people, but pre-registration helps out.
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Level 8 Local Expert
November 6, 2024
On November 6, I went to the bank to issue a payment card around 13 _14 hours.I took a ticket to a specialist. My number is displayed by the 6th window. There are 2 halls in the department, I orient myself, I approach, a new client is sitting with a specialist. They didn't wait for me for a couple of minutes and offered to wait some more. Where was the bank employee in such a hurry that she took another client. I waited for almost an hour, and the specialist couldn't wait at his workplace. I would like the bank's management to have a conversation with its employees on this issue. After all, in my place there may be an elderly person who finds it even more difficult to find the right window and it will take more than a couple of minutes.I issued the card at another branch.
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Level 6 Local Expert
January 24
Terrible queues! To receive a refund, you must wait 3 hours. Stupid coupon call system. The staff are throwing up their hands!!! Disgusting attitude towards customers
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Level 4 Local Expert
April 26, 2024
A very pleasant branch of Belarusbank at Independence 56. The people are friendly and competent. They offer the best solution to your question. The queue is electronic, you don't have to wait long. Thanks to the staff of this department for their good work.
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Level 5 Local Expert
December 31, 2024
The staff work so slowly, you can fall asleep. A lot of stupid fuss, running around. It seems like there are a lot of windows, but it's not much use.
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Level 10 Local Expert
April 4, 2024
The coolest attitude, all the documents were prepared with a bang, they were accepted at the appointed time, everything was prompted. I was very surprised by such a pleasant service. Thanks for the reception.
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Level 6 Local Expert
November 11, 2023
Disgusting service. The attitude towards customers is complete indifference. It is unclear why the consultant is in the hall. We needed help today in paying for notary services through an infokiosk - we received an arrogant refusal from a consultant. "I won't dial you." And no one asked to DIAL the payment. Help was needed in choosing the right actions in the ERIP. I will bypass this bank. And I advise others
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Level 3 Local Expert
February 4, 2023
I have been serviced in this branch of the bank many times, excellent staff, they will always help and prompt, they will provide a professional service. I would like to express my gratitude to Natalia Semochkina for her attentive and professional service. Thank you very much! The client of your bank is L.M. Krylova.
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Level 9 Local Expert
May 7, 2024
Everything is fine, there was no queue, everything is explained promptly and intelligibly if questions arise.
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Level 19 Local Expert
October 3, 2024
At the moment, I have been waiting for more than 40 minutes for my turn, and apparently this is not the limit.
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Level 16 Local Expert
January 31, 2024
I don't understand who uses the services of this conservative bank (for business) at all Terrible service. Managers are rude and do not solve issues, they can ignore them for months. A lot of hidden fees. Opening an account is supposedly super profitable, but then you have to pay a commission to the bank for "account transactions". It is impossible to close the account normally. For this, you need to pay 70 rubles and go in person, or pay 25 rubles for account transactions and equalize the account to zero balance, only then they will close you within six months (unless they come up with new commissions). Everything is conservative. The personal account is a quiet horror. No one knows about the presence of the basic design in this bank. To access the office, you need a USB flash drive and special software. At the same time, you will not be able to use the bank on MacBooks and devices without a USB connector. You will be informed about this after signing It's just a hell of a place, I hope I'll never come back here again
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Level 17 Local Expert
January 4, 2024
I visited the department 3 times, spent a total of 2 hours in the building, served 0 times. I just left without waiting for the call, because the service of users of "Yu" (legal entities) is a priority, and they go without stopping
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Level 12 Local Expert
January 22, 2024
I issued a checking account from an individual entrepreneur, good employees, told me everything and suggested how to do it right in my situation. We gave you our contacts in case you have any questions
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Level 7 Local Expert
November 20, 2023
The service is good, the queue is fast. Customers are treated with respect, clean, warm and comfortable,
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Level 15 Local Expert
April 27, 2024
The first visit did not leave a negative impression. I didn't vegetate in queues. Employees respond quickly and promptly to visitors' requests.
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Level 8 Local Expert
January 24
It's a very long wait, even with a small queue.
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Level 4 Local Expert
January 4, 2024
It's all good.Extended the key.Minosov did not see it.I didn't have to wait long for 15 minutes. The administration explained where to go.Clean and tidy.
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Level 10 Local Expert
May 27, 2024
Polite staff, always help and prompt
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Level 4 Local Expert
March 7, 2022
This branch of the bank has done a great job of helping me with my question. The girls are very qualified, they will read everything that is needed, tell you everything, sort it out in detail so that it becomes clear. Special thanks to But-Gusaim E.G. and Miser A.I. If employees in one department do not know something, do not despair, go to another department, as far as I understand, not everyone has the same information, there are some employees and departments that have already worked with your question, and the rest may lack a little experience.
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Level 9 Local Expert
August 29, 2023
I always use the services of this department, there is no queue, fast and high-quality service.
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Level 23 Local Expert
February 4, 2023
nice and cozy bank branch with pleasant polite and professional staff
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Level 6 Local Expert
February 15, 2024
A terrible employee, Yuri. He gave out unverified dollars. Which their bank does not accept back
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Level 10 Local Expert
September 26, 2022
I wanted to take out insurance and collect the deposit - in half an hour my turn did not come. The coupons do not indicate the number of people in the queue - it is impossible to plan your visit. I recommend choosing another branch, and preferably another bank.
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Level 9 Local Expert
January 11, 2024
A responsive consultant and pleasant employees
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Level 7 Local Expert
February 3, 2023
They brought people to the point where they bought food on credit with a card, and then canceled the cards. For ordinary Belarusians, it looks more like genocide. Warm up where you can see the potatoes from below!
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Level 10 Local Expert
January 13, 2024
There are many terminals and information kiosks! Gorgeous!
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Level 3 Local Expert
September 4, 2023
The slowest staff in the city. A huge bank in which only 2-3 windows are always open
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Level 11 Local Expert
March 27, 2023
The staff is very pleasant and professional. The level of the country's leading bank is maintained.
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Level 7 Local Expert
July 23, 2024
Unfed flies bite customers))
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Level 9 Local Expert
May 23, 2023
Very cultured service, especially the female consultant, I unfortunately did not recognize the name
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Level 9 Local Expert
September 23, 2023
An excellent branch. They serve us as a legal entity.
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Level 2 Local Expert
February 20, 2024
Very slow service
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Level 16 Local Expert
December 13, 2023
The quality of service and the level of employees leaves much to be desired
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Level 10 Local Expert
September 13, 2021
At 8.55 I came to the lobby of the bank, because at 9 a.m. I was scheduled to receive a card. It was raining outside. The first person I met was a bank guard. Who roughly practically pushed me out of the lobby of the bank, arguing that they work from 9.00. As a result, there was an unpleasant aftertaste and a spoiled mood. Everything can be explained and come to an understanding by communicating politely and respectfully to each other. But apparently, this does not apply to the protection of this bank. Don't set foot here anymore.
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Level 12 Local Expert
October 16, 2022
It is very convenient that 2 information kiosks work every day after closing.
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Level 13 Local Expert
January 18, 2022
young staff, polite, responsible, responsive girls 👍🏻 the branch is next to the subway, everything is beautifully done inside)
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Level 4 Local Expert
April 1, 2022
I've been calling the bank for an hour now, it's impossible to get through. There is only one phone operator for such a large department and it is constantly busy. It's an outrage.
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Level 2 Local Expert
October 9, 2023
There is a queue, there is one cash register for everyone.
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Level 16 Local Expert
June 25, 2023
24/7 information kiosk with cash registers and ATMs
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Level 15 Local Expert
February 4, 2022
No matter how many times I've been there, there have never been any maintenance problems. Of course, it was necessary to wait, but not time-critical.
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Level 11 Local Expert
July 23, 2022
I've been there three times. There have never been more than two people in the queue. They helped and suggested the best way.
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Level 13 Local Expert
November 18, 2022
The place is not bad, but the queues are very long. I am very pleased with the availability of information kiosks that work up to 23 hours
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Level 16 Local Expert
November 18, 2023
Excellent department
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Level 17 Local Expert
June 14, 2021
A good bank. Friendly and hardworking staff. High-quality service.
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Level 17 Local Expert
August 21, 2021
In general, everything is fine, but the priority of the queue is annoying as always. And sometimes they work extremely slowly...
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Level 16 Local Expert
September 27, 2021
Convenient branch, a wide range of banking services and short waiting time in the queue.
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Level 10 Local Expert
September 1, 2022
There are always long queues, I come only when absolutely necessary
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Level 14 Local Expert
January 26, 2022
I won a lottery ticket from this branch, though not much. The staff is good.
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Level 4 Local Expert
February 2, 2024
For a very long time
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Level 6 Local Expert
March 26, 2021
Excellent bank branch , everything is on the level , I was served quickly , everything was explained clearly
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