A wonderful cozy department and very competent qualified staff. It is not the first year that I have been served in this department and I am absolutely glad of this, because in any matter I will always be helped and prompted here. The head of the department, Irina Vladimirovna, is always in the zone of interaction with both her employees and visitors. The female employees are wonderful, friendly and competent. Since I work with a lot of people myself, I can only imagine how much strength and inner patience it costs them to calmly work on solving various, including non-standard and time-consuming issues. And also people are different, they often carry their bad mood and are not ready to understand that sometimes the staff of the department are not omnipotent. But, in any case, the girls are doing a great job with these issues. And also beauties) In general, I urge everyone to give constructive feedback whenever possible. And the employees of this department have success in their work. I hope to be and remain your regular customer for many more years)
The staff are experienced, polite, and will help! But the bank's service speed (as an estimate) is very low. You won't be able to drop in for a quick payment. Assessment, based purely on my experience, I cannot speak for others.
UPD: Special thanks to the consultant girl (short haircut, glasses), please excuse me for such a description, I did not look at the name on the badge. The whole bank is based on it, it helps everyone to make payments through the information kiosk, patiently explaining to everyone! As a result, on her initiative, the queue quickly resolves.
A very good customer service department. I often visit this department and the service is always at a high level! Many thanks for solving the issues and for the quick response of the head. to Irina Vladimirovna!
The institution will pull more on a small circle of hell. Somewhere near the chastelishche.
BUT.
THE WORKERS HERE ARE SIMPLY AMAZING. They are very sincere, very people-oriented, and since there are a lot of old people in the area, it's awfully nice to see that no one has ever been treated badly.
It is joyful as well as the level of the branch is growing.
Professionally and innovatively. It would be great if the info kiosk was on the street.
I came to the branch to withdraw money without a card, terrible disgustingly slow service, spent an hour standing in line, and another hour to withdraw money, if it were possible to put minus zero, so I did
I often use the services of this department. Sometimes there are queues, but not critically. Special thanks to the staff of the department!!! They are always courteous and explain everything thoroughly, and help solve the issue!
I was in the morning, great, there are no people, several cashiers are in their places. Everything is fast, clear, the girls are great. The electronic queue is present. There is parking for the car.
I really like our Belarusbank, attentive, polite and competent employees are always ready to help, of course there are queues, but having such competent employees, problems are solved very quickly. Many thanks to all the employees of the bank for their patience and hard work!!!
There is no electronic queue. As a result, when a lot of people accumulate, porridge is obtained. Although the department is large and there is an opportunity to make an electronic queue, and it could have been done for a long time, but for some reason no one is doing this and, apparently, is not going to do it.
Good, competent employees. They will always explain everything if you have any questions. There are a lot of people, especially on the 20th, as everywhere else
The employees are good, but the work schedule is disgusting, as you will not stop by constantly closed. Those are the ones.The reasons are that the comet did not fly that way.
There are always queues....constantly, only from the 25th to the 6th there are no queues. There used to be another bank nearby, unloading a little. And now there is one bank for the entire district, and the district is not small. But I'm sooo rarely there. I was lucky)))