I don't like the attitude towards customers. Firstly, there are consultants who directly pester you and are interested in the operations that you want to carry out while you are standing in line. I don't really like that. secondly, the service is incredibly slow. even with a small queue. during rush hour, one cash register is almost always open, and then other employees can come to the employee at this cash register, talk, and then no one worked until I made a remark :) everything is very sad, and this is the central bank of the city
A large bank has many workplaces where they will always prompt the necessary information and carry out one or another necessary banking operation. Friendly and responsive staff
Today I paid for my daughter's studies through maternity capital, I was satisfied with my communication with Radevich (it seems to be the name of the chief specialist) Thank you very much for your attentiveness and kindness
The service is not possible for a long time, people seem to be sleeping at their workplaces, the feeling that everything is being done deliberately slowly, your position in the queue does not advance without going to the head. They take on services that they cannot or do not know how to arrange, the total waiting time for the operation took 1 hour. I have always been wary of Belarusbank, now I will definitely avoid it. + 1 point for embroidery
Of course, the employees are trying, but the city center has a very large flow of customers. On the plus side, in order not to stand in line for hours, you can make an appointment for a certain time in advance.
A good bank. Competent and responsive employees. I want to thank Kovalchuk Yana Viktorovna, who helped me solve my problem. She is a very attentive, polite and competent employee. Thanks a lot to her.
I have been going to this bank for several years, it is fast and convenient to make payments in the information kiosk, replenish the card, and competent specialists will tell you which card is better to purchase, and help you figure out the applications
A nice, cozy room.The service is fast.The consultants are competent, they will always prompt and help.I have been serving in this bank for more than 20 years and I am grateful to everyone.
A decent bank branch, responsive staff. They will help everyone , the bank's work is quite fast , they solve all issues, they will always help even with the most difficult problems. I recommend
An ordinary bank branch with a familiar environment. Queues are not uncommon. There are ATMs and information kiosks inside and outside, a separate cash desk for currency exchange. Friendly and helpful consultants.
The attitude is good, there is a large crowd of people and naturally you just have to stand, there are no places to sit down, the attitude of the staff is excellent.
Organization of customer reception at a low level. Basically, everyone has lunch from 13.00 to 14.00, and most employees also have lunch at the bank at the same time. Is it really impossible to provide lunch to employees at other times so that they can serve customers during their lunch?
You sit in line for an awfully long time, skip your number, it's easy .....
The sound on the screen leaves much to be desired, it feels like it's at a minimum