I came in to exchange volutes. I won't say anything bad, everything is neat and there are few queues, and most importantly, you understand what kind of bill you are in the queue.
Polite and attentive staff, everything is fine in terms of work, but it would not hurt to put an electronic queue machine, because you always have to find out who took the queue for whom....
The treatment of employees, politeness and respect for customers is 0, they believe that their position in the workplace is higher than the status of any client and visitor to the bank, so I personally do not really like to go there