I've never seen a worse bank. Terrible queues. Everything is very slow. The mobile app is just disgusting. Constant freezes, update curves, and the inability to solve problems with the application online. Even the balance can't be viewed every day. They just don't care about customers, how many people have complained about queues. To the point, the President said about cats.
The worst thing that could be thought of: queues that no one pays attention to and one or two specialists will work, and the rest will follow each other, phones that no one picks up, although there are three times more staff than customers. Serving friends without waiting in line...
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Филат П.
Level 3 Local Expert
December 6, 2024
If you want to have problems in your life, contact this bank. One of the worst banks in the country.
I have been standing for the second day to pick up the finished card. I still haven't taken it. The bank is open until 18.00, which is extremely inconvenient working in the area.