I am very often serviced at this branch of the bank. Everything was always wonderful, the staff was almost all polite. However, there was one case for which I take off one star. We took the currency off the card in order to exchange it, but we did it at another nearby exchanger because the exchange rate was better there. We didn't accept one bill, there was something wrong with it, I don't remember anymore. I returned to the cashier of Belagroprombank and said that the bill was not accepted, please replace it. To which the cashier girl sourly tossed me another bill into the receiver and muttered something under her breath. At the same time, when I bring currency to be exchanged at any bank, my bills are thoroughly checked and in which case I do not complain, and I do not express my dissatisfaction with the fact that they are returned to me! Otherwise, during the entire service period, there have never been any complaints))
I came at 7:52 p.m. to change the money.The overhead light in the compartment was already turned off.There were 2 female employees in the hall.I asked if I could change the money.To which I was asked, "there are 2 more exchangers here, go there."I was honestly taken aback.But he left.I went to the back of the room (there is an exchange of the same organization) and lo and behold - it is also closed.I went back to the cashier, and after I asked for a book of complaints and suggestions, they sent me to a currency exchange meeting.I understand that everyone wants to go home, but there is a work schedule that you agree to when applying for a job.+ In addition, instead of working for 2 minutes themselves (and during WORKING HOURS), the workers advertise competitors and send them to them))The impression is terrible.I will try to avoid this bank and advise everyone to do the same.
It's bad that the ATM is in the branch itself and when it doesn't work, you can't deposit or withdraw money. And so, in general, the department is normal, the girls work normally, they don't get stupid.