The building itself is good. Light. The smell of coffee from the coffee machine is at the entrance.
That's probably all the advantages.
Parking is small along the avenue, but there is an empty "football field" for employees. There is also little room for people inside.
Considering the experience of salary service and other communication with the bank. then, on my own initiative, I would apply to this bank if there were no others at all. Totally not customer-oriented. They are always right and it is impossible to prove something. Once they introduced interest for transfers to other cards, they charged me interest retroactively from the moment of the type of introduction, and they're still right. There's nothing to prove.
To arrange something, the list of necessary documents is huge. There is a lot of bureaucracy, like a large, unwieldy government structure. They don't care about an individual's opinion.
It's the 21st century outside, and to order a card, you need to drive with your feet to the branch, twice. The card is paid for through the app. Although it should be the other way around.
At the same time, they bend their line with a smile.
I would not advise the enemy.
I thought there would be no bank worse than Sberbank, but the wheel of Samsara has turned and this bank is breaking through the bottom. The actual reasons (both for the bank and its branch in particular)
1) work from 9 to 18.00. some genius came up with the idea that it would be nice to work exactly during the working hours of other people, because if they need something, they must take time off, at their own expense, or leave in another way. After all, the bank does not work on weekends (Saturday and Sunday), but why?
2) The algorithm for selecting people. If you need to pick up a card, take your time, because you will be served by two mortgage lenders, people who take out loans, because it's much faster for them, isn't it?
3) the most expensive thing. The end of the working day. After all, the closer the end of the working day gets, the more movements are made in order to serve fewer people. Today it was like this. There are 4 windows open, one closed an hour before the end (3 left). One window takes people from the end, because they need more (there are 2 left). Well, 10 people are sitting in two windows in an hour, 3 were served, and slowly.
The bank itself is so-so, and this branch is a complete nightmare. There's a girl at the reception who doesn't know anything at all, no matter what you ask her. It is not clear how to enter, then the barrier is open, then not, the phone number is not specified. I highly recommend not dealing with such a bank branch, where even entering and entering is already a problem, not to mention everything else.
And in general, it's a bit surprising to go into the account renewal office and see a female manager with huge patches of foundation on her face, for some reason she decided to put on a "marathon" right at the workplace. Well, the icing on the cake - it took 2 hours to reissue the invoice... A record in Minsk, an anti-record...