Good service will listen, understand and enter into your position, explain in detail all the nuances of this issue, advise you how to act thanks to such understanding people, they are healthy
The specialists work terribly. There is only one cash register and it works very slowly. A specialist who does not deal with cash transactions (cards, loans) walks around the bank back and forth. And this is at the beginning of the working day when there are a lot of visitors at the bank. If you have a lot of things to do in the morning, then set the work time from 12 so that you have time to solve all your work issues. People plan their time based on your work schedule. It has always been serviced by other banks and it is clear that the level here does not even reach 2 stars.
March 21, 2023: A lot of problems happened. Everything has been decided, but I will not take another card here.
Aug 13, 2024: I have not been able to untie the card for 3 days. Eternal expectations are already in the order of things, but dropping the next number is already above all norms.
I'm not going to talk about technical problems. Everyone knows everything about this bank perfectly well.