This is some kind of nightmare. To pay the state fee for making a passport, I waited for more than an hour. And the queue did not decrease all the time, but on the contrary grew. It is not clear what the employees are doing. Of the 7 or 8 windows, only 3 worked in turn. The others were probably taking smoke breaks. Disregard for customers. I will never contact this bank again. And I don't recommend it to anyone. Saving nerves and time!
The service is terrible and very slow!!! It's not clear when your turn will come, because the coupon numbers are called out of order!!! There's not even an administrator in the waiting room. Hence the question - why was it necessary to introduce this electronic queue???
Currency exchange operations take an hour and a half. 5 working operators serve 10 clients for more than an hour. Suggestions: to introduce bonuses for employees for fast work, to organize a "ladies' room" for clients
A very beautiful place with good people and excellent service. This place is distinguished by its beauty and indeticism. Good employees working in a good, but not the best bank, belogoprom is better
A well-thought-out and efficient service system. If something is urgent and serious, in silence and with calm nerves, I run here. Next to the Euroopt and a huge promotional video billboard. In the other direction, 300 m is a large Santa and 5 element. For avid Belarusians, 150 m Art Gallery. The Red Barracks and this is the Belarusian-Polish history. There are shadows of concentration camp prisoners and monks of the Carthusian monastery in the basements.
I have been forced to use the bank's services for quite a few years. The service is very weak, or rather scarce. The support service is probably not there at all. In general, if there is an alternative, it is better to try another bank.
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Влад Головко
Level 10 Local Expert
May 10, 2024
The service is at the highest level! Friendly and beautiful staff)
I came to the bank and thought I would pay quickly! But as it turned out, he was wrong. There are a lot of workers, but I think that one turtle served faster than all of them!!!
A good bank. Convenient location, there is Parking, excellent and competent staff, there is a buffet, a spacious waiting room with lots of places to board. In my opinion, it is the best bank in the city. Good luck and development.
A very good bank, I use their services.Polite girls, they will always help and tell you.Many thanks to them, it's nice that at least somewhere they smile at us and help us.