The Central Bank in Bobruisk serves its customers. Convenient visit. Always polite, qualified staff. Good conditions for servicing your customers, deposits, card service and profitable loans.
Good time of day. On May 6, 2025, I applied to the bank's branch for currency exchange, the result: a long queue, a long wait (1 hour) after one hour, the queue remained the same, the exchange did not occur. A repeat hike on May 8, 2025, again a long queue, again waiting for about 1 hour, as a result, currency exchange operations were suspended for the reason, as explained by the program for these operations.
A huge, clueless bank- two cashiers are not enough for a large branch, and especially when one leaves for lunch... You wait in line for a long time, it's difficult to get a ticket because of the sophisticated interface and there is no consultant.
Terrible customer service. They lie to your face. Unbeknownst to the customer, insurance is issued, passing it off as the cost of the card (the card is free, according to the bank's services). Be careful and careful.
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Денис Пономарчук
Level 3 Local Expert
April 30
There's a lot of space, but it's no use.Even when there are practically no people, you have to wait quite a long time for them to serve you.The bank has 11 jobs, of which 6 are cash desks of currency exchange booths, the rest are for working with clients on other issues.Of the currency exchange offices, only 2 work, and only one works for other operations.It's a nightmare for a time-limited person.Plus permanent fees for any transactions.Bottom line: a very negligent and untrustworthy place.2 points
Excellent bank, excellent staff, reasonable interest on the loan, explained everything, offered the best option, very attentive attitude, I recommend, please contact.
I arrived from the night at 9.00 on Monday, there is a piece of paper on the Internet that starts at 9.00, on the door that works from 10.00, fortunately a friend lives nearby, waited at his place, went to the bank, a lot of people, took a coupon at 10.06 left the bank at 12.20, the deposit in dollars was returned only part, referring, that there was a resolution in connection with the problem with the currency, that is, the bank violated the agreement,I asked if there were dollars on sale, they answered yes, they could not return the entire deposit, but they sell dollars-logic, I had to spill the remaining amount for 35 days or they would have given it to wooden ones, I do not advise contacting our banks about deposits in foreign currency in general
The service is excellent, the waiting time is acceptable, and if you choose the right time to visit, then you don't have to expect at all.The attitude towards customers is adequate, the staff is attentive and friendly. I didn't take out a loan, but when I asked, they offered me many options.
The service and the waiting time and the attitude towards the client are very pleasant and pleasing, the staff works at a professional level well done to keep it up
They are misleading! I asked the bank three times if I would lose funds for the transfer of foreign currency. I gave an example, if I get 100 euros transferred to a currency card, how much will I have on the card? All three times I was told 100 euros and it will be. But no! From 100 euros, I got 86. I lost 14 euros for one transfer. This is robbery!!! In addition, the bank misinformes, misleads citizens, and this is illegal.I terminate the contract with them and advise others.
The most terrible bank in Bobruisk, in order to find out any information, you need to constantly go to the bank, and come to the bank to find out if the loan is closed, at least you need to sit in line for at least 3 hours. I do not understand what they receive in the call center of the po, if they do not provide any information by phone, only "with a passport to the bank" to any question, one answer.
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Максим
Level 5 Local Expert
January 5
Everything is at a very good level
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Anonymous review
August 17, 2021
I have asked no questions more than once, but there is one thing, but change the Belagroprombank application, it is extremely inconvenient so many kings need to be entered, it's just a cap, everything is much simpler in Belarus bank than in yours.
A terrible banking institution. It is better to keep silent about customer service altogether. The specialists' technological breaks do not correspond to the schedules. The consultant is never in place.
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Вера
Level 8 Local Expert
June 5, 2023
Specialists who work with bank cards and account opening are sooooo slow. Even if there is not a single person near them, the queue does not move. How is this possible
The queues are very long!!! I waited 2.5 hours to receive the transfer, and some chooks are called after 10 minutes after their arrival. There is no attitude towards customers!
I don't know about the service, but I haven't been able to get through to the department for several days. Tech support gave 3 phone numbers, but in response - silence.
The central office in the city. In general, it's not bad. An electronic queue is organized in the operating room and there is free Wi-Fi, as well as sofas and chairs for those waiting. However, despite all this, you sometimes have to wait in line for up to an hour, in fact, many do not wait..
There are always some changes in the programs, the bank employees themselves do not know these changes well, but when you figure it out, it seems to be not bad. And now, in general, that "utensils" - Bobruisk serves Gomel, and Gomel - Bobruisk. To find out something, call Gomel. It's good that our employees do not refuse - they help. Special thanks to Elena Evgenievna. From IP Kuraks N.I.