Two cash desks were stuck for 30-40 minutes, they are consulting on how to download Internet banking, turn on Wi-Fi and the like, pay for services and top up the account, and could not in 40 minutes. I left without making a single payment. Moreover, 2 cash registers did the same thing... Where is the consultant for this service and information?! Other banks have consultants who tell you how to pay and how to download, but this bank is like in the old days. The queue is alive... Three ottomans. In 40 minutes, there were two at the checkout and two in line, and later three more people came. A total of 5 people who want to make payments are waiting for those who download online banking to their phone (
In general, the specialists are not bad, But you need to spend a lot of time to get to the cashier. I wanted to issue a bank product, and I sat for about an hour to find out that some tablet had gone somewhere, but there was no way without it.. The main problem in the branch is, of course, the lack of staff to oblige to limit time for customers would also be wrong.