Hello. There are no questions about the staff at work, everyone is polite and friendly. A question about window numbering. It was only the third time that I saw where the sequence numbers of the windows were. Make sure that the window number is next to the customer's ticket number. Involuntarily, you look up at the ticket number and look for the window number, and it is also yellow somewhere on the left. Because there was a situation when a woman put her bag on the table and closed the window number and it was unclear which workplace she had to go to. As a result: it is necessary to set the sequence numbers of windows above the workers' workplaces next to the customer's ticket numbers and then it will be convenient for the information to be perceived by bank visitors
Polite and helpful staff, always help and prompt. I understand that this is their job, but any job can be done in different ways, and here the girls do their job with a genuine smile, help to master new services, and are competent in bank updates. I only apply here, even if I'm not on my way.
A large spacious room. Many thanks to the specialists of Nikolutskaya and Sidoruk for their attentive attitude and willingness to figure out how to solve our issue.
AN HOUR OF WAITING. At the same time, there is one person in the queue ahead. There is one window for the account closing operation. This is unacceptable.
The specialist's service is fast and courteous.
It is easier to get through to the polyclinic than to the department at Kuibyshev 76.
I ordered a gift using the card 2 months ago. No phone call, no gift.
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Aix
Level 4 Local Expert
April 20, 2023
Mosheinik Bank! The reason why☝🏻 Decided to top up the card balance in cash, through the bank's terminal. I performed the entire operation as indicated on the scoreboard, confirmed the transfer payment, received the receipt, everything is standard, But!!! The funds were not credited to the card account, I contacted the bank, provided a check for the transfer, they write me a statement, they say it's some kind of program))) *** 🤬 The terminal does not ask for cash when it receives cash! And the money was never returned ...
Although the amount is not large, but if you multiply it by at least 100,000 customers, then the bank does not have a profit per day 👍🏻
Withdraw money from their accounts, otherwise you will not count the money ☝🏻😉
For several years from 2014 to 2017, she worked with this bank as a legal entity. The staff is polite, correct, prompt. After changing my business, I also changed my bank. But I can say that my friends work with the bank and recommend it. Belagroprombank also had a branch of the bank in Milan. Comfortable. I don't know how it is now, but it was definitely +
Good luck to the bank's team! Happy New Year and Christmas holidays🎁🎄🎉❄
CBU 116 Brest. Sincere thanks to Elena Fedorovna, a customer service specialist, for consulting services on a loan, friendly attitude, and level of service. With respect and best wishes!
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Vlad Aliev
Level 3 Local Expert
November 18
The most disgusting bank I've ever had to deal with
CBU 116 Brest.
We quickly and professionally issued a loan for a car, it took less than 3 hours. Manager Natalia, thank you so much for your work.
Excellent bank, I recommend it.
This is my bank now... Not far from home... He issues good cards .... There are no queues in the bank itself. The staff is polite.... What pleases is the opportunity to choose different card transactions in mobile banking.
The employee did not tell anything during the registration, did not explain anything, at least one word had to be squeezed out. The attitude is arrogant, the look is empty and bad. I won't go there anymore
One of the backbone banks of the Republic of Belarus. No better, no worse than others. Specifically, this compartment is spacious, bright, and comfortable.