Beis Club Hotel & Resort
200 reviews
December 25, 2023
A great place, some of the reviews were alarming, but in the end everything was fine. We spent 3 days, good standard breakfasts, clean rooms. We will definitely come back again.
All heated pools worked, the water is very warm, saunas, baths, everything works.
Delicious restaurant, good atmosphere.
A very convenient and cool electronic wallet-bracelet system.
Of the cons: the maids forgot to put water in the room at first night, the administrator sometimes has to wait, there is not enough of some kind of map / guide / pointers in the hotel, sometimes you have to guess what and where yourself.
Thank you so much, we will be back with pleasure!
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1
June 6, 2024
Great place! I highly recommend it. I liked it! You pay for the entrance fees and you can spend time in the complex from the very opening to the closing. I really liked the steam rooms, the pool is not small in size with good depth, there are 2 Jacuzzis, one with boiling water for kids is not deep, and the second is larger but with cooler water. The cafe-bar is of course overpriced. But I would like to separately note that Spa procedures were purchased for a massage for a spouse, he liked it, but I took a Coffee peeling for myself, I am delighted with the service. They provide disposable underwear, explain what, where, why, and why. You will be washed and scrubbed with a scrub and it's all with massage movements, you will be washed naked not only with shampoo but also with a hair mask, I will wash your face with a gentle foam, too, with light massage movements. In general, we were delighted with this place. I recommend it to everyone.
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August 29, 2024
In general, there are two pools, the prices are reasonable, but the place has been in need of repair for a long time, the sun beds are updated, and the menu is sticky and dirty. The mattresses are dirty. But the kitchen is delicious, the waiters are great, they periodically came up and cleaned the dirty dishes and wondered if anything else was needed!
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August 30, 2024
We came in just for a few hours with the children. We were only in the children's pool and in the evening the children had diarrhea, vomiting and fever. Because the doctor myself understood what was the matter from the moment I started treating, although I had to go to the infectious diseases clinic and contact the SES with the conclusion of the doctors. I was blunted. We had an intestinal infection. Therefore, I do not advise anyone to come here. I live nearby and when I see that someone goes swimming with a child here, I dissuade them
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August 26, 2024
We were at this place in the middle of the week.The staff is rude, there are few waiters. The pools are dirty and cold, the baths did not work on the day we were there (and it was not written in advance that the baths would not work). The prices on the menu are too high. We did not try the kitchen, as we were there for only half an hour and decided to leave this place, it was not very comfortable to be there with a small child.
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May 27, 2024
We have been to this place twice already) took rooms at their hotel. The rooms are nice, clean, and cozy. The pool is warm and excellent. Not far from the city and the prices are pretty good. There are 4 baths and 2 jacuzzis. Everything is very good, the kitchen is delicious) I recommend it)
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July 15, 2024
Everything became very bad, this place used to be a place of relaxation, now it's just a swamp. You can't swim properly, the water is dirty, everyone just jumps into the pool on your head.And from the hot pools they made a "paddling pool" for children.
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1
August 4, 2024
It sucks!! They open at 11 a.m. when the day is already in full swing. You stand in line for half an hour. The cashier blatantly LIES that there are no lockers. It turns out there is, but not enough. And the cashier determines by eye who should be given lockers and who should not. You deposit money for the kitchen. If at least 500 tenge is not enough for the deposit, you are sent back to the cashier to pay extra.
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1
June 21, 2023
Из хорошего, вкусная кухня и напитки, отличный бассейн, гидромассажные ванны. Кровать в люкс номере очень удобная, приятный интерьер. Хорошие бани.
Из минусов, когда мы заселились один из бассейнов(самый большой) не был наполнен.
В люкс номере, в трубе с холодной водой в душе, была микро трещина и из неё била струйка ледяной воды. Интернет кабель идущий к телевизору надо бы пережать, постоянно отходил от порта. Но в целом отдых понравился.
August 8, 2024
Nice, neat, clean. There are enough sun beds. The staff is laconic, they know their job. Good.
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June 28, 2024
We had a rest with accommodation on the weekend. I don't want to go back.
Positive: The staff, standard and suite rooms are quite spacious.
Cons: very old and leaky bed linen. There are traces of bloodstains on the sofa in the suite. Inedible sausage for breakfast, 3in1 coffee, besides from cheap Jockey brands (((
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July 18, 2024
Disgusting service. No one from the administration can contact to resolve the issue. They can't introduce themselves on the phone number. Administration, can you contact us to resolve the issue?
You have incompetent employees in charge of the "call center".
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1
September 26, 2024
A very good place to relax, we have been traveling for several years, everything is always OK, for bath lovers it is generally good
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August 29, 2023
Относительно чисто.
Бани прекрасные.
Обслуживающий персонал неторопливый.
Большой бассейн не очень чистый.
По меню заказали цыпленка табака принесли половину, не целого. В меню не написано, что половина. Были неприятно удивлены(( казан кебаб один лук мяса мало совсем, не вкусно.
Хачапури по Аджарски вкусные, гамбургеры вкусные.
На втором этаже столы были грязные.
На ресепшн девушка вежливая.
1
August 11, 2024
I have been going to Beis for 14 years. I really like it. Of course, we would like to update the locker room and the whole payment system "through the bracelet".
This year I was especially pleased with the kitchen. It was very tasty. I especially recommend the stewed beef rib, just unrealistically tender meat. Please do not change the cook. The pool was clean. The service is fast and good.
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1
September 18, 2022
Очень приятное место! Номер чистый и большой. Бассейны тёплые, сауны отличные. Все очень чисто. Территория красивая.
Единственный но большой минус это ресторан на территории. Заказали 2 порции лапши удон с говядиной и пиццу ребёнку. Пиццу принесли примерно через 30 минут, она была вкусной. А вот лапшу принесли через час и десять минут после заказа. И она была холодной и безумно острой. В итоге толком не поели, т.к. ждать что-то ещё уже не было сил. И ведь это единственный ресторан на территории, выбора нет. Было занято всего пара столиков, кстати.
1
March 24, 2024
A good place to stay, nice rooms and delicious food.
We ate at a local restaurant and had a good buffet breakfast.
The room was a suite and everything was cool
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October 7, 2024
A lot of people. There is one locker for two guests. The menu is expensive. There is always a queue at the reception. The staff and administrators are good.
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June 5, 2024
We had a rest a year ago, we liked everything very much, clean rooms, good breakfasts, swimming pool and spa. Great. Thank you.
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August 4, 2024
A great place to relax with a group of friends. There are swimming pools, Jacuzzis, baths, as well as spa treatments. A good service person who will tell you everything.
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August 4, 2024
There are no words, only emotions, I want to come back so much, but let's wait a little, the summer season will end soon and prices will become pleasant
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August 5, 2023
Приходили в бассейн. Сначала все было не плохо, еда достаточно вкусная, напитки холодные. Бассейны не большие, но для города приличные. Единственный минус, это, как я поняла, доступ к музыке имеют сторонние сторудники, которые не должны ей заниматься. Ближе к 18:00 из колонок понеслось современное музло, где среди мата не возможно разобрать слов. И все бы ничего, но в это время на площадке были дети. Не очень приятно.
1
May 5, 2024
Very expensive cuisine and drinks. Otherwise, everything is fine. Hot tub buttons should be made, otherwise there are empty places where the button does not work. As it is, everything is fine, the staff is polite. I recommend
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1
May 25, 2024
I've been coming here for a long time. I used to like everything. But recently the service has deteriorated. The Jacuzzi has been broken for a long time, and no one is fixing it.
The bar poured the beer and refused to change it.
I give 4 stars in the hope that the management will listen and fix the situation.
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1
March 30, 2024
I was here for the New Year holidays, at first everything was fine, but after lunch, there were so many people that it was impossible to get into the same sauna. It is a pity, of course, that in the pursuit of profit there is no limit on the number of people. In general, the place is quite good
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1
August 19, 2023
Мой самый любимый бассейн в Алматы. Классная баня, сауна, хамам. Вполне стоит своих денег. Еда норм. Чистый туалет, удобные душевые. Парковка. Много лежаков с мягкими матрасами.
June 14, 2024
A great place to relax with your family or with a group of friends. The hammam and steam rooms are just great. I highly recommend it to everyone
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March 1, 2024
For old times' sake, we stopped here. Previously, the price was a change of clothes, food until you drop, at least pour tea, now there is a horse price tag for food. Overall, it is clean and tidy. 4 stars for the pool, but it would be 3. Warm water, a manifest.
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March 10, 2023
Хорошо и недорого отдохнули с дочками, цена в будни хорошая, людей не много, да ещё и в городе. Кухня средняя. Если честно хотелось после бани выпить чаю душистого и вкусного, но чай у них совсем не вкусный, я такого невкусного ещё нигде не пила. А так в целом всё хорошо, сервис хороший.
December 26, 2023
A great place to relax. Always clean.
The staff is friendly.
The atmosphere is cozy.
My favorite place!!!
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July 5, 2024
A terrible place, immoral behavior of adults in pools, you wait for orders for 2 hours, everything is through replenishing the bracelet, the water in the showers is barely running at all...I don't recommend it myself, and I don't set foot with the children anymore
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March 10, 2024
The best spa, after renovation, pools on the street, the cafe is cozy, you can order from the outside, the rooms are clean, the staff is friendly
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December 25, 2022
Чисто, уютно. Народу не много. Система оплаты на браслет, т.е вы перед входом ложите деньги и оплачиваете браслетом. Цены блюд и бар выше средних, выбор не большой. Персонала так какого нет только на баре, но это и хорошо. Халат тапочки можно взять на прокат. Вода в бассейне очень теплая, бассейн глубокий, есть джакузи. Парные хамам, русская, солевая.
1
August 4, 2024
A great place for a pleasant and useful leisure
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January 23, 2023
Крутая атмосфера, уютные номера... бассейн и джакузи очень приятные. Особенной фишкой считаю бани... особенно русская солевая и новая на можжевельнике. Цены за такой отдых очень приятные.
August 15, 2024
Everything is very good, but the prices for food and drinks are very high
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1
January 28, 2024
1 star only for the pool, it's good, but everything else is just terrible, firstly it was expensive, secondly they use very cheap products, the food literally stinks, the bar is too expensive, the quality does not match the price.
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February 9, 2024
Here is the most excellent place where you can rest, steam, sit. Everything is comfortable and clean
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June 9, 2024
The best family vacation, cleanliness in the rooms, convenient location
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July 9, 2023
все понравилось, единственное что не очень так это расположение душевых и раздевалки, раньше выдавали халаты и было удобно ходить по коридорам чтобы попасть в раздевалку, а сейчас не выдают имходить с полотенцем на торсе не особо удобно
1
June 17, 2024
Nice rooms, nice guy at the reception, really a lot of people, sauna fire
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1
1
June 19, 2024
everything is very expensive, but it's worth it. if you want to take a break from the heat, then you are definitely here. the place is expensive but very good
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March 9, 2023
Потрясающее место для отдыха! После Ремонта ещё лучше стали и сауны и раздевалки, но с душевыми беда, настроить тёплую воду огромная проблема, то ледяная начинает бежать, то кипяток
1
December 3, 2023
The spa is just great. I enjoyed it . The kitchen is very weak, as there is not much choice in the pub. It's better to come full until the menu is expanded.
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July 31, 2024
It's a little dirty in the shower and in the restroom. There is one hair dryer for 10 people in the locker room.
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1
January 22, 2024
In winter, only one pool is warm, the rest are cold. The Russian steam room often does not work! There is a cafe inside, the price is acceptable.
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November 21, 2023
A terrible place. There was no hot water in the room until they had a fight. The jacuzzi doesn't work. Outside, the pool is barely warm, they stink of bleach so that the eyes sting. The robes are torn. And after the congress, they were also accused of stealing a hair dryer, which was not there.
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1
May 14, 2024
A good massage, a warm pool, delicious food and a relaxation room.
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August 18, 2022
Хорошая зона бассейнов, неплохая зона спа. Из минусов - кухня, к которой по несколько раз надо подходить, чтобы заказ приняли или хотя бы дали меню. В первое посещение вылавливали у официантов меню бара около 20 минут. Цены средние, в выходные дни большая заполняемость людьми, но не чувствуется напряжение. Расположение одной из женских раздевалок не совсем удобное (возле ресепшн на входе), нет закрывающейся двери, только шторка, так что, если шкафчик у противоположной стены - все шансы засветить собственный зад на всю входящую очередь. Также немного неловко идти уже переодетой через толпу на входе, но, опять же, это не критично и больше мои предпочтения. Также пару раз ко мне прилипали чужие волосы во время отдыха, утешаю себя тем, что может к кому-то прилипли и мои 🤷🏻♀️
1
July 2, 2023
Не все конечно идеально, но посетить стоит. Только цены значительно выросли с прошлого года. Вход в будни 8000 с человека, бар тоже не самый дешёвый. Но в целом ничего