To be honest, it's better to go straight to the head office in the same place along Shevchenko. There is nothing they do not know and do not solve except minor problems like buying and installing a SIM card.
Workers are always ready to help and solve problems that they do not understand. They are well versed in their work and are always ready to help with advice.
The girl was receiving clients. I don't remember the name. At first, I argued that without an identity card it would be impossible to issue a number that I want to choose myself. Then the people sitting next to me suggested that yes, how to arrange it. So I advise you, if you refuse something, it is better to contact a knowledgeable manager!