beeline
247 reviews
December 30, 2023
I experienced poor service in this Astana brunch.
April 7
The building seems to be normal, but beeline's customer service is lame, I don't know why, but they take a very long time to decide when to make this faster and better, by the way, it got even worse with your Internet, not speed, not quality, and the price has increased for WHAT? match the price with the quality.
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September 29, 2024
Hello. Very pleasant service, we pre-appointed a time and arrived at the office exactly on time, the specialist was already waiting for my arrival ,there is convenient parking next to the office,the office is very clean and everything is tastefully furnished and most importantly everything is clear and to the point, thank you very much for your help.
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1
December 1, 2024
Managers lie, they do not tell the truth, I do not recommend this salon to anyone, Beeline does not teach its employees, they speak according to the script, while they themselves are not able to explain and answer the question. Awful. Especially a manager named Alisher lies, and does not blush with the Aim manager. Therefore, I advise you to change the operator so as not to waste your time on a company that is not interested in its customers!
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1
February 4
A good operator, although not a 5G network, but it performs its 4G confidently. The store has a lot of accessories and phones to choose from, and everyone is happy with the family's tariff plan.
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May 4
Prices are space, Internet quality is the exact opposite. I really hope that either the situation will change for the better, or an adequate competitor will appear and everyone will go to him. In the meantime, everything is sad.
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May 3
Uncomfortable room, stuffy, cold, constant queues because of a trivial issue, you wait for hours, the service is also not at the proper level, there is no available information, it feels like your aunt is being deceived all the time. Cheap phones with expensive accessories are on sale. We need to change somehow.
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March 23
The worst mobile office on planet Earth! There are a lot of operators, but some of them are not receiving calls. Those who accept, do everything slowly, as on an hourly basis. Because of this, the queue accumulates, it is constantly there, it is a chronic form. It is difficult to get a clear answer, the employees are unprofessional and poorly trained.
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January 14
I connected unlimited Internet, too few gigs are given for 1 day, and then the Internet speed is also reduced and it is expensive to use unlimited Internet from the asset, I advise you to connect your family at the same price.
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1
April 21
I didn't wait long, I bought a router, but something is wrong with the Internet, it works very poorly, it turns off periodically, I went back to Beeline, they said there was no problem, but the router didn't work and it doesn't work, it's a pity for the money and time spent
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2
March 26
This is the closest of the belain centers. In any case , when there is a problem , we go to this place, try to solve it, constantly help, it is a great place.
See original · Қазақша
September 27, 2024
Very friendly and helpful staff. They approach issues responsibly. Great location and best service
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1
January 31
They raise prices by 40% at once. If you want to, don't want to, pay. The action is a lure sewn with white threads... you will agree to the promotion and in 3 months you will pay even more than before.
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March 14
The staff is great, they serve us quickly, despite the fact that there are very long queues and a small room.
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October 13, 2024
It's a very long queue.
Look carefully at which tariff is being connected to you!I was not warned and they connected the "family for 5 people" tariff to me, given that I said I was alone in the city, they acted this way… Therefore, please specify which tariff you are connected to when buying a SIM card
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1
December 10, 2024
A large office has a lot of tables, but literally 1-2 employees are accepted, the average waiting time is from 20 minutes and they did not provide a restroom for clients
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1
November 27, 2024
The connection is terrible . It is not clear where GB goes and calls to Beeline are not free, as it is written according to the tariff. And the office is working there slowly and for a long time. In general, I'm not happy with the office or the connection
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1
December 12, 2024
Friendly and good people and staff. I liked the service of the people.
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April 21
a normal person who will be trained for the top management of the maestro company, I will need to come to Moscow and back to
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1
March 10
Very good and fast service, thank you so much for the service
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1
April 18
Powerful. An extensive network of all sorts of advantages and bonuses.I have beeline and Activ
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1
May 11
There is a small parking lot nearby, but if you drive a little longer and turn into the courtyard. A place on the street.
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April 26, 2024
Somehow I came and the terminals are not working.All.I asked several managers, they said we don't know when they will start working, etc.And only in my presence, after questions, they contacted the technician, who said wait for the day.That is, terminals don't work and don't care..No one did anything.I waited another 40 minutes, nothing happened, I left.
As for Beeline communications, today it is no longer the best mobile operator.And prices for tariffs are rising more often than for communal services.I understand if the connection was getting better..and so, in general, they unreasonably raise prices.One of the advantages is the Simpley card.Very comfortable.Transfers are commission-free, which makes it better than most cards of various banks.
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4
May 19, 2024
Convenient location, modern service center and professional service.
Flexible and diverse tariffs.
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1
October 29, 2024
A good office, convenient queue management and good communication. Beeline provides communication in many places outside the city and in the steppe, where there is no connection from other operators!
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April 8, 2024
I wanted to address some simple questions about the Beeline tariff plan and, as they say, "ran into it." The terminal at the entrance to receive the electronic queue voucher, as it turned out later, was blacked out and the Kaz-Rus language selection buttons were not visible, the offer was displayed only in Kazakh. I received a number, and I was sent to intern Olzhas. I asked why the terminal only serves customers in Kazakh. And I heard in response that "we live in Kazakhstan" and "according to the Constitution of the Republic of Kazakhstan," you, the customers, "please be served in the Kazakh language." Promising intern Olzhas did not bother to come to the terminal at my request and show me how to use it. His resourcefulness was only enough to "transfer" an inconvenient client to another manager. Who, in turn, successfully consulted on the tariff plan. Such arrogant "experts" of the Constitution of Kazakhstan can meet in the service sector of Astana. I won't wish it on anyone.
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3
1
October 27, 2024
I'll put 4. I do not know how to whom, but, upon arrival, the manager provided me with a timely service, depending on him. I waited in line for a long time. Few managers were sitting. In general, apart from the lost time, the services were provided. In general, I am satisfied.
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August 10, 2024
The queue is relatively small. Polite staff. Strict policy towards foreigners. They "sold" the most expensive package (7000 in the first month and 15,000 from the second month), allegedly for foreigners only such.
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April 6
There is no simple SIM card , only 8000 with a tariff, I had to go to Magnum and back to buy an empty SIM card
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1
January 5, 2024
The service is super. And good guys. They will tell you. They will treat you to a delicious meal. Rahmet. I really like the service here. All 190 points
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2
December 16, 2024
The fact that there are a lot of people, the queue is long, but the service is good. There are no complaints.
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1
May 7
The gill stamens are fused, collected in a stigma. Bolsada 10G , 20G bolsada nashar Beeline internet,content in stop can, go.
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April 4, 2024
Hello. I like the service here. I lost my number and it was restored without any problems. I bought a router at favorable prices and tariffs. “thanks. The connection is cool as always
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2
January 9, 2024
Excellent staff. I was on a business trip, I had to purchase a local SIM card. They explained it very politely and intelligibly and helped to choose the right tariff.
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2
December 4, 2024
the staff service is good, but here are the prices for tariffs and Internet......
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1
1
June 21, 2023
The review is relevant to the entire company as a whole, as a mobile service provider.
I use the communication services of the whole big four. Some have one thing better, others have another. I can't say anything particularly bad or good about the beeline connection. Sometimes it is surprising that it exists where all others are silent.
I've been with the operator for more than 20 years, but now I'm thoroughly upset.
The bottom line: my mother was forcibly transferred to a tariff with a subscription fee of 50 rubles per month.
There was an archive tariff, in which there was no subscription fee, and when calling Beeline numbers, 5 rubles were debited and you could talk for 200 minutes a day.
On 06/20/2023, an SMS came that .. you have been transferred to a tariff (funny name), where for 50 rubles per month you are generously given 0.5 GB of Internet, 50 SMS and 35 minutes of calls to any numbers.
From the world by a thread - beeline shirt.
50 rubles is not a pity.
It is a pity that the operator behaves completely ugly (the mildest word) and has no concept of business ethics in principle.
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1
October 14, 2024
Everything is slow, they don't explain it normally, as if they come to sleep at work. And this feeling is not because of the salary, but the volunteers who were forced to work
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December 3, 2024
As always, a lot of----- a lot of people,
Fortunately, a smart guy served me!
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March 7, 2024
The disgusting work of the call center operators, they sent me from the left bank to the right bank, they said that only there would solve my question, although it turns out there are more places on the left where I would be served. The non-qualified employees do not know themselves, because I asked several times if they could help in the nearest points, they replied that they did not. I took the number to kcell
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2
2
September 13, 2023
The service center restricts the choice of tariff plans in the very center, they agitate for more expensive tariff plans, whereas there are cheaper options in the application or on the website. For example, there is a monthly tariff for smart gadgets, but only an annual one is connected in the office, immediately imposing annual maintenance. It's certainly uncomfortable. Apparently they can't stand the competition.
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3
2
October 6, 2024
They work on 4c ➕, we really like it,it is available quickly.The price is certainly lower than other operators.
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May 24, 2024
It's disgusting. The queues are unrealistic, they waited for about 40 minutes only to find out that it would be impossible to transfer from one phone to another without visiting the office, which, of course, breaks every meaning of this invention. At the same time, they say on the phone that this is possible, but secretly in the office they said that it would not work. Thanks for that at least.
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1
1
December 13, 2024
It was necessary to restore the SIM card and purchase a Beeline router. I sat in line for less than a minute. I received competent advice and solved all the issues. Quickly and efficiently. It's a pity that I didn't remember the name of the consultant's girlfriend.
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September 12, 2023
The worst company... just the worst . Every month they turn off the Internet at home for a few days , this month they broke their record for a week and it 's not a fact that they will turn it on , since they move the date every time !!! You call, you swear on the drum, the only time someone said that the wire was broken! But it hasn 't been repaired for a week , it 's ridiculous . Most likely , they just don 't even send anyone to subordinate , since people don 't give a damn about their customers , that some people work on the Internet, they don 't care , when I started complaining , they offered to tell me how to distribute the Internet from the phone , it 's conceivable in general I pay for the Internet and I want that it would work, and not give it away from the phone!!!! The service is just a nightmare, how can the Internet not work in Moscow for a week, this is a huge question!!! There was no such thing in any company !
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2
2
May 31, 2024
Home Internet: frequent disconnections that take a long time to eliminate. The router settings have gone wrong and I have been waiting for a specialist for a week to reconfigure this router for me. On the phone, the operators say that you should expect a specialist today. But there is no specialist, as there is no Internet. The service is bad, the connection is bad. It's time to contact the ministry
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May 30, 2023
Ultra is my first Beeline tariff, if you remember it, then you know exactly what an LG, Nokia push-button slider with a large screen like Anton Gorodetsky's is. Ah, a minute of 30 kopecks, with per-second billing. The song! It was love from the first second. What we have come to. Close people 4+ is convenient, but now archived. Inside the TV with a set-top box +wired Internet + 2000 minutes connection +unlimited Internet + 2 people on the total balance. Okay, it's expensive, but bearable. The application is installed, I go in and use it, and here it is. My anniversary has come and Beeline gave me 6 Vip channels to watch for others!!!! What for? Apparently they know better. I almost don't turn on the TV, I can't even remember which button this Vip is on. I know that I turned it off, I know that I called and clarified to turn it off. I laugh that the tariff has changed, that they give us a two-month discount so that we don't get too scared. I didn't feel the discount when paying, but I didn't start making a fuss, not before that. But after a couple of months, I decided to dig into what the catch was. I found some Comfortable one for 299, which I couldn't turn off in the app. It is not clear when he appeared. Texting with Push is a waste of time. The people invited by him are also similar to robots, they respond according to the scheme, they do not understand my perplexities at all. They say she pressed some kind of button and connected it herself. That's bullshit! They were not convinced, and the questions were not clearly answered. In short, a birthday gift came out to me for 1200 rubles of my hard-earned money. Why do I need such a gift from Beeline that I'm paying for?! Hurtful
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1
June 28, 2024
They are very responsive, especially the girl with the name on D. I did everything quickly, I didn't have time to blink, I issued an eSIM, respect
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1
July 24, 2024
The second month there are interruptions with the Internet, then it turns off, then the speed drops, every day we work to eliminate the causes, and the Internet does not work again, I have not met a WORSE operator.
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1
October 21, 2023
The home Internet gives 20 out of the stated speed of 300, a technician was assigned to troubleshoot the problem the next day, but an employee called and postponed the application the next day, due to the workload of the technician, the next day she called again and postponed the application the next day, again due to the workload of the master, and so 4 times already postponed, although they assured me that he would come, I wouldn't be surprised. Then the technician called and said that he would not be able to come, because the management company "lost the keys" to the attic, but in fact, the technician did not even come and no keys were lost, he just decided to merge. That's the service, people adjust their plans, and the technician has been postponed for a week, if there is no master, set the date on which the master should come, and do not shift every day to the next day! As if people have no other plans. I do not advise this company, they are loyal only to new customers, for old or regular you will be led by the nose, the ugliest thing is that they set a time, merge every time and every time, it's just disgusting, I've been waiting for them for a certain time for a week, the company- which brazenly takes time, also lies about "loss of keys"
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5
April 26
Courteous staff, fast service,
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