Connected at home. The Internet is terrible, the contract is not respected, constant disconnections. Beeline went to the router, bought a new one, but they have a breakdown in the equipment at home, they don't want to do it, they say we only get home and there your problems.. I'm looking for another provider.
There was nothing they could do. I stood in line for 40 minutes and the guy there told me that he couldn't help me with anything. He said buy a new room. After that, I called the call center and fixed all the problems in 10 minutes. It's a pity that I didn't think to ask his full name. Otherwise I would have complained about him.
There are always queues.And the operators are not in a hurry, they are distracted by personal conversations.Not all of them, of course, but most of them.
The consultant is at the entrance, kind of twitchy.
There are no words about security, in general.
Especially the fat one.
Who is so smart that he came up with the idea of linking a number to a phone, which is why the offices of mobile operators, and especially Beeline, have a crowd of people? Failure - and the network has not been working for many days ((
There's always a queue, can't we open another office? One office per city, people constantly cannot change money to pay for their services, they themselves demand to be paid through the terminal, in short, the management must think about the comfort of the client, but he is not up to it:(((
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Anonymous review
June 29, 2020
The office is nice. But the quality of service wants the best