The staff is very polite and helpful. I came to update the SIM card and it was serviced very quickly. The only disadvantage is that there is only one office in the city anymore.
Very poor service. There are no specialists there who are competent in their work. They do not know the algorithm of actions for working with clients. The base is hanging from them! We are very unhappy!!!!! Problems of an elementary nature cannot be solved. They threw the SIM cards in the trash, turned off the Internet at home. We won't use it anymore. Dear subscribers, we advise you to abandon Beeline. This employee of the Beeline company and an office employee is a DISGRACE. Does not correspond to the position held. He took 4 hours of our time on 08/31/2021 and did not solve the problem, but worsened it irrevocably. I ask the head of the Beeline office to take URGENT measures and correct the current situation.
I would not like to visit this place a second time. The service is poor, the consultants do not know how to talk politely to the client. The distance between clients is not respected. The consultants will not open their mouths once again to answer the question. In general, I will stay away from this place. And I'll think about whether it's worth continuing to use the services of this company.
I haven't been to Beeline's office for a long time. I came, it turns out that we have expanded, updated, improved!!!! electronic queue, coupons, seven reception windows. The service is good, everyone is active and young!!!! They serve in two languages. But for some reason Beeline is more expensive than the Internet and communication, I don't know why. I'm waiting for it to get cheaper.
In the 1st it is inconvenient to drive by car, in the 2nd queues there are very long queues to reissue the phone and SIM card, I walked for 2 days and waited for 3 hours, customers are served for a very long time, only a girl named Anna served very well, thank you very much for that.
There are constant queues, communication in the republic is poor (at work you have to wear three different numbers and other operators have normal communication, then during calls via Beeline voices "gurgle" and "croak".
It would be good if my tariff was Cool +, which was unlimited when connecting. But it was not unlimited. There is an extra 10 GB of 4g for a month. It's not real.
Great office. Excellent staff. But something is happening to Beeline itself. The last three months have been unclear with the tariffs. I'm disappointed.
I like the service in this center, but what about the queue, they are everywhere, you just need to have patience, which unfortunately not everyone has!