I recently visited the official Beeline service office, and was extremely pleased with the level of service and professionalism of the team.
First of all, I would like to note the convenient location of the office and modern interior design. The pleasant atmosphere, comfortable waiting area and friendly staff create a positive impression from the very entrance.
The service was top notch. The staff promptly and politely helped to solve all my questions. It is clear that they are well versed in their business and are always ready to meet the customer halfway. I was impressed by how quickly and efficiently my request was resolved.
In addition, the office provides a full range of services related to mobile communications and the Internet. They explained all the features and tariff plans in detail to me, helped me choose the best option, and quickly completed all the necessary documents.
Beeline Service office deserves the highest marks for its work. Professionalism, attentive attitude to customers and high quality of service make it an excellent choice for solving any issues related to mobile communications. I recommend it to everyone who appreciates high-quality and reliable service!
There are no complaints about the young employees. But there are employees sitting outside the service window, who not only say hello, but also cannot greet in return. It feels like we slaves are begging you for your fucking services, not paying for them. From the suggestions: we could make chairs on the client's side, otherwise it's not hard for me to stand, and there grandma stood at the window for 20 minutes. And the question is, when you take your Sim card, does the client get a copy of the contract where he signed?
Beeline Internet is very bad -10 even a turtle travels faster than your Internet connection, prices have increased and Internet quality has deteriorated
I must say right away that the operator is not good (and that's putting it mildly), I can't get through to the operator for a week, after an hour of waiting, the call is reset. As a result, I've been without a TV for a week. I don't advise anyone, not for the first time.
The staff themselves, well done, serve well and everyone is kind. But communication and the Internet are, to put it mildly, so-so. It is not worth the money that is charged for the abun fee.