I came for something that could tone the yellowness of my hair, asked the girl, I told her that the purple shade DID NOT SUIT me, and as luck would have it, she began to list all the tones where the purple pigment was. As a result, I cleaned the shampoo formulations with neutralization myself and bought, without her help, a gray shampoo. Look who you are recruiting for a job, the staff does not fumble in this topic