Please pay attention to the management of the Beauty Studio ZEFIR (Zephyr) in Kiev, for the selection of staff. I bought a coupon on the Good Place website for UAH 269 for eyelash extensions by appointment on 03/26/2016 at 17:00. I arrived 20 minutes earlier, a young receptionist informed me that I had not been reached and the master was already busy. Since I was flying abroad the next day, I couldn't reschedule the recording. They didn't apologize to me, they refused to contact the owner of the studio. and there was no reaction to my request to find another master. They didn't come to meet me in any way!
Please note that I was here for the second time and I am sure that there was no such problem with another administrator (I do not remember her name, unfortunately, an older woman), at least they would have apologized to me! They didn't hear me at all, they didn't react to my demands to find another master, I had to yell! They threatened to call the police!
There was no limit to my indignation! I was ready to hit her! Because I've just been told NO a million times!
Spoiled the mood, and disappointed.If the person does not answer the phone, at least they can wait for the appointed time! Moreover, I came even 20 minutes earlier!!! And if the phone was stolen, what does it mean that a person does not have the right to be served?