My favorite place in the city!! very cozy and peaceful atmosphere.
Angelina, the waitress, is our favorite. nice girl, sociable, works fast, knows how to find an approach.
delicious coffee and cocktails, especially alcoholic ones) we recommend you try Bianco sunrise.
the kitchen is not far behind. the place has the most delicious pasta carbonara ever tasted. the best pizza and great salads.
rolls for an amateur)
in general, it's the best for a family holiday!
We ordered pizza delivery by a certain time. Everything was done on time and all wishes were taken care of responsibly. The guests were satisfied, and everyone enjoyed the order. Delicious pizza!
Special thanks for understanding the order from another region, calling back and clarifying the details. By mistake, they billed more than they needed to. After the payment, they immediately contacted us, apologized, and refunded the overpayment to the card. Thank you very much.
Responsible guys!
The courier is smart!
I definitely recommend it!
Respect to the chefs!!!Everything is delicious, all the dishes are fresh, and the decorations are amazing!!!! The waiter Evgeny is polite, he works fast! The only negative is that when customers are relaxing, it's not very pleasant to see a cleaner with a dirty rag, who almost pushes a mop under her feet!!!
It's an amazing place. Cozy and stylish design, cleanliness. Very pleasant music of optimal volume, lots of lively beautiful flowers, high-quality service. And all this for quite reasonable prices, plus a bunch of promotions. The child also liked everything very much.
They plowed delicious. The pizza is cool, hearty, lots of toppings, in a word - delicious. The rolls are normal, too small, but it will do. Mahito is a credit. It's nice that the ice cubes are frozen in the form of a shot glass and do not take up much space for a cocktail.
The ordered tea was not brought, well, figs with it.
In short, the place is super 👍
I really like the salads here, especially the seafood salad. Warm service and pleasant attitude of the staff. It's much more cozy here now than a couple of years ago and the atmosphere is cool)
A cozy atmosphere. 2 halls. There is a selection of salads and hot dishes, pizza. An adequate price tag compared to other establishments in the area. More portions.
The only thing I don't recommend is sushi!!! We ordered it once and don't look at this menu page anymore))) I didn't like them at all
Good afternoon!
We are passing through, today was the second time. The impressions are very different from the first one. I did not like the service, the waiters do not greet and bring food out of hand, without a tray. We ordered tom yam, very tasty, but they brought it without rice, saying that you can order it separately, in the soup itself there were only mushrooms and floating squid, no shrimp or mussels, as before. I liked the pizza and lemonade very much, but the disgusting freshly squeezed orange juice was heavily diluted with water, the waiter served it in a spilled dirty glass with garbage. Pizza was ordered 600 grams, brought 900 grams, and after asking, they replied that 600, but everything is different in the bill. It's very hot in the hall at the entrance, put fans on at least. I would really like to take corrective measures and teach the staff literacy!🙏👍
None of the establishments made me mad, but they did their best here.when boarding, they did not warn me that the terminal was not working, and I had no desire to shoot with a pretty good commission at a nearby store, since I did not have a PSB.there are no questions about the taste of the dishes, but it would also be nice to warn that they are cooked for forty minutes at any landing, whether it is a seafood sandwich or a steak.the administration communicates quite arrogantly, in my personal opinion.I would like to see a normal serving from the waiters.A spoon and fork should be served with the pasta, and a steak knife should be served with the steak.the last straw in patience was waiting for the bill for about ten minutes and the absence of a warning that the terminal was not working. 0/10, I do not recommend it
The food is very tasty, and the staff's good attitude pleases. A cozy and warm atmosphere. In cold weather, it's cool to sit here with friends over hot tea)
I advise you to visit this wonderful place! It is very cozy and atmospheric here, the food is incredibly delicious and great, the staff is kind and comfortable! I recommend it to everyone))
The Basil Cafe pleased me with its cozy atmosphere and exquisite menu. The service was excellent, the staff was polite and attentive. The dishes were delicious and fresh, and the prices were pleasantly surprised. I highly recommend this place for those who want to enjoy delicious food in a pleasant environment.
We often visit the Basilica at lunchtime, everything is always very tasty and fast. The best place for a business lunch with a pleasant atmosphere. Recommendation!
I have repeatedly visited this institution, I do not recommend it.
Service: Yes, the staff are smiling, but the service is disgusting, they forget to bring the appliances, even though the food has been on the table for a long time. When you need something, you can't catch the waiter, they're mostly not in the hall, they occasionally come out to take out food. Requests are often forgotten, and when ordering at home, I brought food without onions, but they miraculously stayed in place.
Delivery: just a nightmare. The delivery time is one thing, but in fact it is completely different. Instead of the promised hour, you can wait 2-3. Couriers are not able to go up to the floor, although I asked for it, the entrance is open. The food after the so-called delivery looks like porridge.
Feedback: this institution does not want to solve problems. There are always thousands of apologies and that's it. It's much easier that way. When trying to book a table, I called two people a little bit, no one called me back. And only after I wrote to VK did the administrator call me, but not from the number listed on the website.
All in all, I've reached a boiling point. Previously, it was a very comfortable place where you could really relax and unwind, but now to talk to the administrator you need to call for two days and write to all social networks.
I really liked the cafe here, it's vague and atmospheric. The staff is very cool and polite, and the service is fast. The dishes are brought quickly. They are also very tasty)))
The place is great, everything is delicious, the wait is not long, the atmosphere is cozy
The staff is polite and fast. Zero complaints. Everything is decorated for the New Year.
I ordered food for pickup, waited a very long time, when I arrived home I found that instead of caesar salad with shrimps they put it with chicken. The labeling is with shrimp and in fact chicken... they called back from the quality control department, and said let's forgive the guys that they made a mistake.... Then I found out that they didn't put the sauce on the salad ... just dry leaves and other ingredients ... I contacted the delivery service again with a claim - to which they said they would contact you... and silence!!! No one called back, very PIGGISH ATTITUDE TOWARDS CUSTOMERS!!! The service is terrible... we chewed dry leaves and that's it…
It's a great place!! the dishes are excellent, each time it gets tastier and tastier!!the staff is kind and friendly.it is very comfortable and cozy, I will come more than once!!
Cafe Basil is a great place for a pleasant evening. Cozy atmosphere, attentive service, varied menu and delicious cuisine. I visited him in the evening with my friends and was delighted. I recommend it to anyone who wants to spend time with pleasure and enjoy delicious food
I would like to tell you a little about this beautiful place. We moved to this area a year ago and because of the cafe next to the house, we became regular guests. Why are they permanent? Yes, because there is a wonderful and delicious cuisine, insanely friendly and pleasant staff, always excellent and courteous service. All the quirks of the customers are trying to fulfill. The cafe is quiet and peaceful. If you don't like slotting music and want to relax with your significant other or children, you really should come here. The review is not invented or embellished. As for me and my family, this is really the most successful vacation spot in the area. Good luck to you guys!
I really liked the place. Everything is fine: from the kitchen to the service. I want to highlight the snails separately, I tried it for the first time, and, fortunately, it was in this institution that I really liked the dish!!! Also, many thanks to the waiter Alexey! You can immediately see that he is a very pleasant young man and attentively treats every guest! Thanks for everything
It's a terrible cafe, it used to be a soup, but now it's terrible. On December 19, 2024, we made a pre-order for December 20, arrived at the appointed time of 17.00, and the table is empty, we begin to find out from the director and the waiters, they do not know what kind of banquet and what kind of banquet, after long proceedings we learn the following that there are a lot of people, there are not enough plates, in general, this is the first and last When I'm in this place, there's no respect for the customers, even though we're bringing them money. Another addition, they say they had a moment when the mice fell from the ceiling. Love yourself and respect yourself, but don't go to such places!
The atmosphere is great, the service is great, and the playlist is good. The cuisine is good, the author's teas are beyond praise. The waiters are very helpful
We are visiting the Basil now, we really liked everything, everything is very tasty, beautiful, I really liked it here, the children are delighted, they said a bomb, a good positive waiter (girl). Delicious refreshing mojitos, a top in the heat
Everything is great, the dishes are beautifully served and delicious, the waiter Angelina the service is excellent! Thank you Basil for a wonderful evening!
Excellent and delicious cuisine! The staff is friendly and courteous! We didn't wait long, as the waiter said, 1 dish 10 minutes, 2 dishes 20 minutes! Everything is fine 5+++
We often visit the Basilica on Donskoy. We celebrate almost all holidays here! A wonderful institution! Very tasty cuisine, drinks! The service is always at the highest level, the staff is excellent!!!!!!
We often go to the Basilica on Donskoy, I really like the atmosphere, the staff is excellent, always smiling, the kitchen is on top, we ordered a lot of things, and we are delighted with everything, I advise everyone to visit this institution 🥰
I was in the basilica on Donskoy, the updated menu was very pleased with the novelties, pleasant background music, but in the inner hall it is slightly loud, but does not interfere with rest. I liked the staff service, the waiter Denis served us, gave us a good mood and emotions, suggested the dishes and did not deceive everything was delicious. Thank you, we'll be back)
We ordered a barbecue, 2 salads and rolls! The view leaves much to be desired...
the barbecue seemed to have been lying for 3 days and we got it. The rolls are not clear at all what kind of rice they were made of, everything stuck together, it was not really possible to chew rice! The salads were chopped up like pigs, and the delivery was just creepy! We waited for 2 hours and brought all the soy sauce in a bag with food spilled...
We visit the Basilica regularly, we are always satisfied. The food is delicious, the service is excellent. I would especially like to highlight the waiter Danil. Always works promptly) In addition to delicious dishes, they give you a good mood🫶🏻
wonderful cafe! the waiters are very quick, empathetic and kind. they know their job. The food is delicious. the cafe has a wonderful atmosphere!!
Angelina award
Great cafe! I invited a friend to a birthday party and celebrated it in this institution. Pleasant atmosphere, courteous staff, delicious food. And an incredibly delicious morse, which I liked the most! I also want to mention the beautiful design and varied menu!
The first time in this place, the first impressions are positive, the atmosphere, the music, good and fast service, a good selection of dishes for every taste)
We were at the Basil cafe , we were pleased with the service and service of the waiter Maria , the food is delicious and the atmosphere is cool 👏🏼 Thanks for the evening 🩵
The food is delicious. The service is timely and of high quality. Special thanks to the waiter Alexey, high-quality advice and timely service. Family atmosphere, nice interior.
You guys need to work and work on both the quality of the dishes and the service and efficiency of the waiters. We gave this institution a chance several times , three times we were disappointed ! The staff is incompetent from waiters to receptionists , no one cares about the requests and comments of the guests. And remember, you must give the cash receipt to the guests.
Unfortunately, the kitchen works fine every other time. Veal salad is a separate art 710₽ for tasteless vegetables and overflowing veal. The bruschetta with salmon is not fresh. The salmon is already pale in color and also very salty. Wasted time and money.
Today, Basil amazed us. We were waiting for beef steaks at 1:10, and after that time, when asked when they would be ready, we were told that we could refuse because they had not started cooking yet! Thank you very much! We got up and left hungry. You could have warned me right away that there were difficulties and they couldn't cook them!
A very interesting incident, they ordered 0.33 beer , and brought this
They said it was 0.33
They replaced it , brought such a glass again
The receptionist helped with a measuring cup, since the bartender turns out not to go out into the hall!!!)
The measuring cup came out 0.25
The receptionist apologized and said that they would sort it out now , the waiter brought 0.5 beers in total
Question: it turns out that all your guests overpay for 0.33, but drink 0.25 in total?)
And yes, draft beer has been warm for the third week, maybe it's time to clean the system or what are they doing there?
Special thanks to the kitchen, I really liked Fish and chips, but this time it seemed that it was "smelly", they gave it away, the chef said that there was another type of fish, why not warn about it?
The fish was given away, it was not offered as a replacement, there was not even an apology)
Very mixed feelings after such incidents )
On the plus side, it's nice inside and the waiters are pleasant. We ordered pizza, tempura rolls-not tasty and not an understandable batter…They wanted to leave the change for a tip, but they never brought it to us. There is no desire to go there anymore.
Today, 03/15/2025, we visited your establishment, made an order, a chicken burger, baked camembert and two mojitos, and so, the burger was cold, the cutlet was cold, and the bread was not fresh. The Camembert was also cool and not quite baked. They didn't leave happy. We are very upset with your establishment.
Two stars because there is an anti-sonnetarium in the establishment, cockroaches and bedbugs are running around
The kitchen is not the most delicious, the waiters promise rudely, schoolchildren work in the kitchen (who naturally got through friends), and not cooks who have an education