We decided to visit this facility on January 19, 2025.
One of the advantages: warm, non-chlorinated clear water in a 50m competition pool. It is very comfortable and pleasant to swim.
Among the disadvantages: There is no website where you can get answers to questions about where and how to park, which entrance to go to for one-time visits, about the mode of operation, the opportunity to buy season tickets or one-time online visits, etc. Disappointed by the lack of any concept in the design of common areas, it seems that the furniture at the reception and the "stall" with food were moved from somewhere where it is no longer needed. We arranged it as it turned out and settled down on that. There is a complete lack of clear navigation, which is unacceptable in a building of this class with a large crowd of people. It is also unclear why you should change your outdoor shoes in the same place where you put on clean ones, and then walk across the dirty floor to the locker rooms anyway. Why should outdoor shoes be left in bulk near the wardrobe? You can also take it with you in the same package. Changing rooms with a toilet sign are also misleading. It's not clear if you're going to the locker room or the bathroom. You try to find out from the staff, but the visit time is already running. There is no description of how to use the bracelet properly to lock the locker. THE showers STINK OF URINE! This is the main disappointment of visiting the pool. There is also a feeling in the showers that after purchasing expensive thermostatic faucets, everything else was bought with the money left over from the overspent budget: soap baskets and toilet paper holders are designed for domestic use, and not for places with high traffic, especially for those where people walk wet. Special organizers have been developed for such places. Perhaps if the showers were not divided into cubicles, most likely there would be no desire to relieve oneself underfoot, and if they have already done as they have done, then they need to clean more often and better. The staff and management have a lot to work on. The exit from the showers to the pool is strangely organized - there is a high step. This may be a problem for people with disabilities or children. Again, there is no clear navigation where to go to swim - the lobby has a lot of doors, some of which are not signed at all. We followed the wet tracks))). The cameras (possibly for tracking the start and finish), along with the wires, simply lie at the bottom of the competition bowl. Did you forget to mount the bowl at the construction stage?
In general, there is a feeling that the pool is only for athletes and those learning to swim. Then why let everyone else into it? And if you decide to provide paid services, then you need to keep the service at the same level.
It is convenient to swim and train, the pools are large and 50 meters long. Although the paths are not too wide. Not like the ones in the Surganova Water Sports Palace. Water without chlorine. Parking is already open by February 10th! That's where the advantages ended.
Cons: The most important thing is that the shower STINKS of Urine!!!!! VERY MUCH!!!! Administration take action! The pool is international class, but it's an international disgrace.
Hair dryers are cheap and very weak.
Lockers sometimes open spontaneously, it's scary to leave valuables, and there is no separate wardrobe for valuables.
There are not enough signs and it's easy to get lost, you don't know where to go.
In front of the shower there is a huge step 20-30 centimeters high. It's scary to walk myself and I feel sorry for the children, who have to go down and get into the locker room like that.
Please redo the scoreboard with the words "Timekeeping". I've been visiting you for exactly one month, and during that time, no one has redone the sign on the scoreboard, in the wardrobe, or in the pool.
I was with my husband on January 26, 2025.
Positive:
1) It's nice to swim in the 50m pool. Plenty of space, free.
2) The water does not smell of chlorine
3) It is warm in a room with a swimming pool
4) The changing rooms are large and comfortable.
Minuses:
1) The website was not working
2) The woman at the reception did not say hello.
3) The shower smells strongly of cat urine. (apparently it is necessary to clean there more often).(upd: February 2 didn't stink anymore)
4) Hair dryers are very weak, they do not dry the hair at all, they only overheat themselves.
5) A lot of doors, high thresholds. From the pool you go out into the common corridor, which is very cold.