The hotel is great, the food is delicious, the rooms are clean. We had a blockage in the bathroom, so I didn't have time to say how they came and fixed everything 👍🏻 The subway is a couple of steps away
Not a bad location, the metro is very close. One stop and you're in the Dubai Mall. The hotel is average, approximately pulls on its 4 stars. The Museum of the future is within walking distance. There are also pharmacies, shops and cafes. In terms of price-quality ratio, in general, I was satisfied
Very comfortable and comfortable rooms. Convenient location, metro station nearby. There are Russian personalities and you can safely not difficult yourself to address in Russian. Free breakfast and swimming pool.
I liked the hotel first of all for its location in the center, but this also implies a minus - it's noisy. The breakfasts are good, but monotonous. The pool on the roof of the parking lot is not very large, but also not "for show". He has two disadvantages: there are few sun loungers and often there are not enough of them, after three hours the sun goes behind the skyscrapers and it is no longer possible to sunbathe.
We decided to divide our stay in Dubai: 4 days at the Marina-in a hotel by the sea, 4 days at the Rose ...
The first impression was spoiled by a Russian-speaking girl Maria-she behaves not as a service staff, but as the director of this hotel! We were given a room on the 37th floor, went in, and there at least hang an axe-a live smoke, and with us a child of 5 years! We returned to the reception and asked to change the room, we were offered the 21st floor without a view or refresh this room on the 37th floor (I think nothing will help him anymore).I had to pay extra for a higher and odorless room-$ 110.
The Burj Khalifa, the Persian Gulf, was visible from the window, but ALL THESE VIEWS WERE OVERSHADOWED BY DIRTY WINDOWS STAINED WITH BIRD FECES!
During the stay we visited different beaches, la mer beach took the last place in the rating-the water is very dirty, it was unpleasant to swim!
At the 4* Marina, the food was much tastier and more diverse!
I don't understand the laudatory reviews, so I chose this hotel based on them! probably people have nothing to compare with and the limit of their dreams is a hotel in cent, which occupies the 2nd place of the highest in the world) with a scheduled transfer to the sea!
I do not recommend it! especially with children!
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Алексей Урезалов
Level 5 Local Expert
December 29, 2023
Great hotel. All employees are always ready to help. A good location for those who don't want to be in the center. Buj Khalifa, Dubai Mall and the Museum of the Future are within walking distance.
And the view from the room from the upper floors is simply magnificent.
Great hotel, great service!!!Employees are smart just!!!Cleaning every day!The food is amazing!I will definitely recommend it!The hotel is solid 5*, I am surprised that with all its advantages, it has 4*.
nice hotel, convenient location.
it is not very convenient that breakfast is on two floors, while services (such as omelet preparation) are only on one. well, very dirty windows, but this seems to be the problem of all multi-storey hotels in Dubai.
Just the perfect hotel!!! Service, cleanliness, courtesy 👍Beer and wine are served for dinner, you won't find this in other hotels! View of the Burj Khalifa from the room! And of course a convenient transport interchange, all the sights are nearby! The beach is the best in Dubai-La Mer bay with a gentle sandy approach without waves-it's amazing! Recommend👌
The hotel is close to Dubai Mall and the Museum of the Future. The room has a kitchenette, so breakfast was not taken. Large rooms, it's convenient. Audibility through walls. If the neighbors are noisy, then no luck.
The food is monotonous, but you can always eat something. Drinks are offered for dinner, dry red and white, beer, cola, sprite. The staff is friendly, there are no complaints about the quality of service. The rooms are cleaned every day, the bed and towels are changed. The view is gorgeous from the room, we had 51 floors. Located near the metro, the Museum of the future to the Dubai Mall on foot in 25 minutes. The pool is not large, open on the 4th floor above the Parking lot. There is a sauna and a hammam.
We lived in a family room on the 49th floor for a week. The view is amazing, the service is excellent, the breakfasts are varied. The pool is very beautiful in the evening. I liked everything!
A cool hotel, if you are going to the UAE, then you can settle here, the main thing is that the rooms end at 01, 02, 03. With these rooms above the 20th floor there will be a view of the Burj Khalifa
Everything is great👍the food is varied, the service is excellent, there is a Russian-speaking manager at the reception), the view from the window of the Bursh Khalif is gorgeous, there is a swimming pool, cleaning every day.
Great hotel, great location. Excellent breakfasts, friendly staff. We lived on the 33rd floor, sometimes we had to wait a long time for the elevator. We were satisfied. I recommend.
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Ilya
Level 8 Local Expert
November 10, 2023
Everything is great: a spacious room, a comfortable bed, a good location, decent (but monotonous) food, a good gym. The only thing that bothered me was ordering drinks at a buffet restaurant, it was a quest.
I liked everything: cleanliness in the room, cleaning every day, a cozy dining room. The staff is very courteous. And also needles with threads, which you will not always find in a good five
Convenience of location - near Sheikh Zayed highway, beautiful view, excellent daily cleaning. The pool is on the 4th floor, with a beautiful view, heated.
Now about the cons ... a Russian-speaking girl, imposed an additional payment for dinner, although the reservation did not include meals and there was a refusal on the spot on our part, because the hotel was chosen solely because of the location and for the night..but I had to pay along with the city tax. Of course, we didn't go to dinner, because we just didn't have time in time, she promised a 10% discount on the next stay at this hotel as an apology, it's very interesting how to present it to us next time…
Poor and monotonous food.
Queues for breakfast.
Untimely replenishment of dishes.
The transfer to the beach is unsatisfactorily organized, you need to sign up for a day, the recording opens at eight in the morning, there are few seats on the bus.
Good location of the hotel, near the metro,Dubai Mall,Museum of the Future.
Clean linen, bed linen, snow-white towels.
Comfortable mattress.
The furniture is not new, but in good condition.
If you come for a walk and shopping, then the hotel is suitable.
If you still want to swim in the sea and sunbathe, this is definitely not your option.
Excellent location, near the metro and attractions, the view from the window is excellent, I liked the room, the breakfast is varied. I recommend it for a trip
Excellent location, nice clean room, there is a microwave, but there are no dishes at all, a knife was needed, they asked, they brought dessert, of course they could not cut anything.
The breakfasts are very varied and good, for every taste. The iron was brought on request, good. In principle, everything is fine, I recommend it.
Everything is fine, the food is delicious, the service is good, the staff is friendly, the rooms are comfortable, the beaches are sandy, excellent, the cleanliness is perfect.
The super hotel is one of the highest in the world. From the comments - there are a lot of people at breakfast, sometimes you have to stand in line. And so everything is very!
Excellent service! Very friendly staff. No one will look askance if you have inherited after swimming in the pool or asked to bring something special in the dining room-restaurant. Always everyone with a smile and a desire to make your stay comfortable and enjoyable. My wife was even congratulated on her birthday and prepared a gift . We picked up the best view from the room window.
Don't come here if you don't want to ruin your vacation. Time 16:00 we still haven't been settled. Every hour they promise us that they will give us the keys in 50 minutes. We're not the only ones. The children are tired. If a child or an adult covers his eyes (and we did not sleep for a day), then the service staff comes up and makes a remark that it is impossible to sleep. We came together, several families on vacation to those who were still given a room, but it completely does not correspond to what was paid for. Today is the 4th day of staying at this hotel. I would like to add that the room that we received around 17:00 on the first day of arrival turned out to be completely different from what we had booked. After lengthy claims and negotiations with the participation of our tour company, we were offered new settlements, but the next day. I would like to express my special gratitude to the employee of the hotel Maria. Thanks to her, we got the desired booked rooms. And in general, she tried very hard to help us.
Today I put a couple of extra stars to Maria for settling and resolving an incomprehensible situation with the numbers. I also want to note that the rooms are really cleaned well. And if the cleaning staff is asked to give something extra, for example, a bathrobe, bed linen, they do not refuse and are always happy to help.
Apart from all the problems at the beginning of the holiday, the rest of the hotel is good. Swimming pool with warm water, sauna and hammam,Jacuzzi. Monotonous, but decent breakfasts, lunches and dinners. Quite tasty.
We are resting here now. The hotel is generally decent. But there are a lot of buts.
We chose apartments because of the presence of a kitchen. From the kitchen there is only a microwave, a kettle and a refrigerator. Instead of a plate- a dummy from the countertop. There are no dishes. It is necessary to ask. They brought 2 dessert knives and 2 flat plates. And the first cleaning was taken away. This went on for another 2 days. You won't be able to cook those here. There is a Carrefour nearby, there is cooking, so in general it turns out not expensive.
The pool is on the 4th floor. It's small, there are enough sun loungers, but there are few umbrellas from the sun.
The room is clean. Idiocy with switches, in 4 days we have not figured out how it works.
The room has slippers, a bathrobe, but toothbrushes and toothpaste on demand.
The hair dryer is hidden in the room in the table and bolted to the drawer)
By the most nonsense is the service. Towels were taken away from us during cleaning, everything! We contacted the reception 4 times! But the towels were never returned! This is complete nonsense! There was no such thing in any hotel! The towels were not returned to us for a full day. Well, today is the last day and there is no desire to swear.
We will not go to this hotel a second time.
The combination of price and quality. And what a view from the 63rd floor from the family room. Centre. The metro is 2 steps away. The breakfasts are excellent.