We used to enjoy visiting this place because of the horse meat steak, and I really liked the service of one waitress - she was always polite and very nice. Maybe that's why we wanted to come back. We usually reserved a table, but there were always empty seats, so for the last time we decided to just stop by after the trip. They asked if there were places, answered yes, and then wrote that the reservation costs 10,000 tenge. I knew about it. We thought, why should we book if we're going right now anyway, because there are always places.
At the entrance, we were met by a girl whom we had not seen before, and began to insist that we have a reservation, although the hall was almost empty. She sat us down in one place, saying that the other tables were supposedly occupied. We decided not to argue because we didn't care. But her gaze was dismissive from the beginning to the end.
She demanded a deposit before she sat us down, which was extremely unpleasant. We agreed and made a deposit, but she stood by and didn't leave until we gave her the cash without even thanking us. This behavior shows that such employees consider themselves polite, but this is far from the case — their discourtesy can be seen from afar. The impression was spoiled immediately, even at the exit she watched us go.
It is better to put sincerely working people at the reception who do not condemn with their eyes, do not focus on the language and do not evaluate who is dressed and whether they can pay the bill. It seemed ridiculous and unprofessional to us. We don't understand who the girl in white trousers thinks she is. My friend, who came as a tourist, immediately disliked her behavior and manner of communication. We used to bring friends here to show them the panoramic view, but the view is not worth putting up with the arrogant attitude of the staff.
Food 1 ball
We will also give the girl who served us 1 point and we will not put more and more
A very mediocre establishment in terms of cuisine and hookah. With the steak, they did not get into the roasting, they bring it cooled down, instead of medium, the plantar medium is well. Grilled vegetables were told that there would be mushrooms with vegetables - there were no mushrooms in principle.
In terms of cocktails, Longyland was on the level.
The hookah is deplorable. There is no choice of tobacco at all - mostly nicotine-free hand wool. With incredible difficulty, the hookah man found something tobacco, but this is a complete sham.
If the hall is empty, you are asked to make a 20K deposit in advance. Probably so that you don't run away when they bring you hot food and a hookah)
And there is no point in talking about the view - no view and location can compensate for the quality of the kitchen.
In general, I recommend choosing something more interesting, there are many other options nearby
You live on 12 in a hotel. You go up to the bar at 26. You say you want to drink one cocktail. When the bar is half empty, you are not offered a place, you are told about a 20k deposit. Who is happy except the hostess who followed the instructions?..
The food is very tasty, I will definitely come back here, I live in another city... Parking is a bit difficult. The staff is polite, friendly, attentive to visitors, helps to solve their problems (they were with young children). Steaks, meat are all very well cooked.the interior is not ordinary, the style is oriental. The music is not intrusive, moderately loud, does not interfere with communication. I don't remember the waiting time, but my brother ordered a table in advance and the basic menu too.
We visited the Fly Bar for the first time very beautifully
We thank the waiter Abzala Aigerim and Salavat for the wonderful attention and the chef Sergey for the delicious dish
Hookah excellent Ali is a master of his craft ,☺️
Unfortunately, we are disappointed with the visit. Fettuccine del mare dish (8,900 tenge or 1,800 rubles) turned out to be a highly overcooked pasta that cannot be wound on a fork. She was just tearing herself to pieces. Inside there are several shrimps, 1 mussel and salmon with clothes. The creamy sauce doesn't taste like anything. I left most of the portion, put the cutlery on top and set the plate on the edge of the table. The waitress ignored it at first, and then silently took it away. Not a single question, did you like the dish and what's wrong with it. The salad from the chef is normal, but nothing interesting.
You could close your eyes to a spoiled dish and service flaws if it weren't for the symptoms of poisoning soon. We didn't eat anything else suspicious after and a few hours before. These are the impressions. Of course, we won't come again. And the view is beautiful.
Good cuisine, good service. Nicely. It is not crowded because the prices are relatively high. Probably the best view in Almaty from the window (26th floor). There is a karaoke room in the next room
This is not just a guest house - it is a kind of beacon of our city. A lighthouse that shines on the new generations coming to replace it, setting the right vector for the development of modern construction art. The beauty and reliability incurred over the decades clearly demonstrate the architectural genius of the past, making us proud to have such a unique dominant of the golden square....
Honest review, the view is of course very beautiful. Almost all of Almaty is visible. The hookah is so-so, they still provide hand tobacco. We ordered a salad for food, the plate is large, but this is a deception))) there is not enough salad)) We took steaks and medallions, they were dry and hard. The waiters are very helpful. I liked the service, I also liked the live music and the show program.
Thank you for the excellent service, delicious cuisine, pleasant music and I want to note the work of the director of Botagoz, keeps everything under control,communicates pleasantly with guests, in general, only thanks to the work of your director, the atmosphere is very pleasant
Food, kitchen, staff, service, atmosphere, interior, music, dishes are all 200%!!! There are more such cultural and beautiful establishments in the city!!!
20,000 deposit per person
Well... they have the right. And I don't like that.
The view is amazing! The place is very beautiful. The waiters are polite. This is the impression of the first and only 2 minutes of communication.
You guys are the best. Why aren't you being advertised? They got there completely by accident. 26th floor. Beauty is not real. The kitchen is very tasty. Thanks to the waiter Alexander and the receptionist.
The food is delicious and varied, the staff is excellent, the atmosphere is cozy, the interior is chic, the waiting time is timely, the music is super, steaks and meat match the menu.
I was thinking between a rating of 3 and 4. The bar is very pretentious, which is quite understandable by its location in a historic building in the city. The prices are appropriate. However, the service is very unhurried. What is stated in the menu is missing (pannacotta) or can be arbitrarily replaced (cheeses in a cheese plate). At our request to bring jam to the cheese plate instead of honey, we were offered raspberry, but black currants were brought. And although we were satisfied with this, it looks a little strange not knowing what can be offered in such a place. At the exit, we were treated to macaroons - it was nice, for this I add a star.
A cool atmosphere, very tasty steaks, polite and helpful staff, a very cool place, dinner was served very quickly, the only place where we were accepted at night after arriving in this cool city.
The kitchen is great. The best place for business meetings and dates. View of the whole of Almaty. The main thing is what kind of toilet is there !!! Good wines and meat
Apart from the panoramic view from the 26th floor, where the restaurant is located, there is nothing positive anymore.
Of course, the place looks pretentious and even the serving is appropriate, but the service is not exactly at zero — it simply does not exist.
At the entrance, you are greeted by a friendly hostess, he also escorts you to a table, then the waiter brings the menu, bar and wine lists and.... that's all.
After sitting for 20 minutes without waiting for a single waiter (there were at least 5 people there and they were all chatting very nicely at the bar) we just got up and left, as there is no desire to run after them. By the way, there was another couple in the hall besides us (3 people), so there was no fuss and such service (in a place where prices are much higher than average) is simply unacceptable.
The dishes that are served do not match the description on the menu. You ask the waitress a question, and she makes ridiculous excuses. The rolls are falling apart because the rice has just been cooked, the carrots have not been put because we fry them with it, other nuts were put in the salad instead of pistachios for some unknown reason. And there is no way to say that we have run out of food. BUT I'm going to make it up to the end and avoid you all evening. The sediment is so-so. But despite this, it is acceptable to taste!
It's a very beautiful place. A view restaurant. Beautiful city and mountains outside the window. Everything is delicious. I tried horse meat steak...where else can you find it. The service is at a high level. The prices are not cheap, but it's a restaurant)
There was a corporate party in this institution. It was a quiet horror. Probably more suitable for romantic meetings and that is questionable. I definitely won't go there anymore.
The food is just great. I didn't eat better in Almaty, but the prices are higher than usual. I recommend the horse meat steak. The meat melts in your mouth. I'm eating horse meat for the first time, I thought it would be tough, before that I only ate foal (I'm from Yakutia), but the meat is no different. Beautiful panoramic view of the city. I recommend you to visit.