The territory is very large, well-maintained, beautiful. The beach is beautiful, sea turtles live near the Palace! Rooms for 3: old renovation, something may not work, dirty (it's better not to turn off the ceiling fan so as not to see this horror - blackness on the blades!), leaky bed linen ... The food is delicious, buffet, a fairly large selection, everything is standard. There are restaurants on the menu. The complex also has a bowling alley, two shopping malls (with boutiques and a type of market with national souvenirs), prices are lower than in Playa Del Carmen. In general, it is a good option, but if possible, it is better to choose the Palace or - there are better rooms!

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ирина Nekzrjdf

Level 2 Local Expert

We lived in Tropicale. The room is normal, but cleaning is only on a reminder that it is necessary to clean, Soap was provided 1 time, well.that they brought their own.The shower gel was replenished, the shampoo was used, as the local is strange.Refilling the refrigerator with water and beer for 14 days was only 5 times. after the reminder. The coffee was only welcome 1 pack."it is not allowed" in the standard coffee at 6 a.m. to brew and drink by yourself.Although at 5* it's kind of weird. And in general, the attitude towards residents of the Russian Federation, as to cattle, although the payment of vouchers includes everything. And we got tips, but nothing changed.Cocktails are very strange, instead of rum- vodka, tequila of the lowest quality. But I was very pleased with the main buffet, especially desserts. The cake is lovely! Many thanks to the cook! The sea and beaches, animals and thickets, outdoor activities and the theater - I liked everything! Thanks for the rest!

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Barceló Maya Grand Resort

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16 reviews