Excellent hotel, clean rooms, delicious food, large green area, a two-storey bus runs through the territory. There is a casino, a sports bar where you can eat. There is also a dolphinarium, a water park for children. Wi-Fi is available throughout the territory.
Greetings!!! We are vacationing at the Barcelo Maya hotel complex from June 5, 2021 to June 19, 2021. I will not describe the flight - everything is as in previous reviews - a good plane, comfortable, modest food. I confirm the sooo long passport control, the slowness of the airport representatives and errors in the sample questionnaires provided on the website of the Apex tour operator - do not make dashes in the questionnaire, as shown in the sample!!! By a miracle, we were not forced to rewrite - to help the gorgeous English of the child. Our agency contacted the hotel in advance and we arrived with a letter of recommendation, we were immediately placed in the May Beach complex. Other tourists waited a long time, and it was difficult to communicate with the staff, since the hotel staff speaks only Spanish and English. Rooms + are the same everywhere, great views and always not far from the sea, as the territory of the complex of Barcelo is located along the beach with a length of 2.5 km. The rooms are very spacious, there is everything you need, a minibar for free - I will publish a video on my yuotube channel in the near future. The territory of the hotel is sooo beautiful, well-planned, anywhere you will find a sun lounger, a pool bar, a restorn and a beach at the same time, as well as a genial architectural solution - a path running through the entire hotel under a canopy, which will hide you from the scorching sun and rain. Algae do not visit the Gulf of Mexico, but this year it brought, probably because the Russians arrived))), the algae were quickly removed and the rest continues. The coral reef near the Maya Palace hotel is amazing - no diving, we had enough!!! Nutrition is above all praise!!! We travel a lot and have something to compare it with - better than in good 5 hotels in the Dominican Republic, premium hotels in Turkey, I'm silent about Cuba ..., lobsters, langoustines, crabs, fresh fruits, smoothies, a huge assortment of sausages, ham, cheeses, meat, fish, fruits, desserts. The restaurants have a huge range of dishes - all of the highest quality, the restaurants are excellent, I will post a detailed video on my youtube channel. Representatives of tour operators do not give full information about the hotel to tourists, I do not know intentionally or simply out of forgetfulness... So mostly Russians are accommodated in Tropical and Colonial hotels, the amenities in the rooms are almost the same, but the main restaurants are significantly inferior in assortment and service to the main restaurant of the Maya Beach/Caribe hotel. So, while staying in any of the hotels, you have the right to eat in any restaurant, I highly recommend the main restaurant of May Caribe - a detailed video on my channel. I will be happy to answer any questions, make a video about the hotel, tell you where to buy cheaper and better excursions. Our agency ordered us an individual Mercedes Vito transfer for 2 families back and forth for $ 110. On Wednesday we are going on an excursion on May 6 in one. Link to the video https://youtu.be/HBg9UpDjzNQ
I didn't understand how I ended up in an all-inclusive hotel in Mexico.... It just happened... you need to go there in a different way, next time I'll go to Tulum for sure. But there are no complaints about the hotel, it is in this part of the huge hotel that you need to stay, the advantage in everything, the device, the beach, the noise level of the guests.
This is not the first time I have rested in this hotel chain, I did not like the rooms, the old furniture, and the smell, respectively. A beach with sharp corals, I had to go to another one, the sheets are glass to the touch, you sleep like on film. Of the advantages of turtles in the sea, there are a lot of fish in the water, and in general living creatures on the territory, the territory is well maintained, the food is super, the staff is friendly!
In general, everything is at the proper level ...
the only minus, but it is VERY big... Americans!!! I never suspected that most of them are low-cultural, shameless, very noisy people.. And their so-called "teenagers" are just terrible.. our drunken graduates at the end of May are just slightly naughty kids compared to them...
The territory is huge and well maintained, the food is varied, everything is delicious! But they put us in a room with separate beds, and for 4 days they could not offer a room with one, the slate was missing (yes, the maid apparently stole one slipper along with the linen)of course, no one reimbursed the damage. in general, we fought with the staff all the time and proved our truth!Apart from that, the hotel is wonderful!