The most terrible experience in the purchase and registration of the terminal. I never advise you to apply here, the work is not completely built up! after the purchase, you are abandoned and there is no support from the manager and the call center!
I received a claim, I call to clarify, and there they either raise and cannot link the offer, or simply no one answers.
A.E. Sotnikov, who is the general director, and I.V.Brazovsky, two people who are listed in the claim.
Incompetent employees work in the recruitment department. After I sent a job application, they called me back a few days later, explained for a very long time and tediously about the low salary, a large amount of work and asked if I really wanted to work here. A video interview was scheduled in a few days, which was attended by several ladies who sat down somewhere in the backyard and discussed their affairs. The entire interview took at most five minutes, after which the answer followed, wait for the call, we will call you back. I'm waiting until today, although it's been a year and a half. The office, as you can see, is not serious, there are vacancies on the site, but in fact they don't need anyone. We received the questionnaire, put a check mark for the report and that's it, the work has been done. As the saying goes - the soldier sleeps, but the service is on. But come on, and thank God they didn't call back, otherwise work for such comrades who don't care about everything.
Terrible service. The terminal freezes for the second time in a month, and in response, restart. Rebooting doesn't do anything and you work for 4 days without cards, because....Saturday and Sunday are closed! That is, the office works in an area where their equipment is used 24/7, and they have days off! The master arrives on request, but at the same time he does not have any replacement terminals with him, and he has to wait another day until a new one is brought! Long live the bureaucracy, comrades!
I have been to this department several times. I was not waiting in line, I was called very quickly. Everything is explained in an accessible and polite way, but what else is needed)
We bought POSKassa Sigma, but after working for three days, the cash register began to issue an error. A service agreement has been concluded, for which we pay money monthly. We called the service center, they advised us to RESTART THE cash REGISTER AND THAT'S IT. After the reboot, the problem was not resolved. After calling the service center again, they said that they would expect the master within three days. THREE DAYS OF WORKING WITHOUT A TERMINAL = a lot of lost customers and money!!!
Great organization! There have never been any problems with cooperation-they have never failed! Well done, keep it up! The staff is always friendly, friendly and ready to help with any problem.
The suppliers of this organization are absolutely incompetent, I cannot recommend legal entities as a buyer or customer of services! It's better not to get involved!