VTB Bank branch. ATM 24/7. The cash desks and the terminal that accepts money operate according to the opening hours of the branch. Polite staff for working with individuals (loans, deposits). As a legal entity, I didn't apply there - they're probably polite too
Be very careful with this bank. There are a lot of pitfalls. I do not recommend dealing with him. In another bank, the SMS service, for example, must be confirmed several times, in this bank, even after opening a virtual card, they will be charged twice in a month. The first time as soon as you top up, the second time at the end of the month. You cannot refuse the service. Write-offs are not reported in any way, since this is not a write-off from the card, but a write-off from the account. At a great moment, if you do not follow the card, you can see a minus on the balance.
We quickly exchanged a bill with a stain that was given to me at the technobank, and which refused to accept it back the next day. Fast, friendly and without queues, like at the bank next door.
I made a payment through the cash register in this branch, the cashier said that there would be a commission of 2.5%. I didn't say anything about the fact that the minimum commission amount is 5p and even +3p for remuneration. As a result, the payment for 7.40rubles cost 15.40 rubles. It seems that the bank is solid, and they are engaged in such petty fraud.
We took out a loan at this branch of the bank. I would like to thank the specialist of this branch of the bank, Alexey Listopadov. Everything was done competently, clearly, and quickly. Thank you Alexey.
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Dmitry D
Level 6 Local Expert
March 5
Absolutely boorish behavior of the cashier. The disgusting compartment
Competent employees. Everything is always clear. There are queues, but small, for a couple of people. It is inconvenient that there is nowhere to leave the car, everything is always busy nearby