Not a bad bank. The service is too long, there are few specialists, long queues. It happened like that twice, maybe purely by accident 🙄🤣
But the experts are competent, they explain it in an accessible way.
The service is free, the staff works at a professional level, the attitude towards customers is very good and the satisfaction of the waiting time is in a normal form
There are enough specialists. Waiting in line is not long.
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B
belseller
Level 6 Local Expert
June 10, 2024
Thanks to Ekaterina Linichenko, who helped to quickly resolve the issue of withdrawing money from the deposit, which was not ordered in advance. The case when human attitude is above the system and bureaucracy.
I really liked the communication with the specialists of this bank. We applied for the first time and were very satisfied. Everything was explained and told about the issues of registration of the contract and receipt of the installment card, and only positive emotions remained. I would like to express my special thanks to specialist Victoria Kovaleva. All the best, good and kind.
P.S. and to the head of this bank, pay attention to your employee Victoria Kovaleva and encourage her financially with a cash bonus, more such sociable, professionally competent and knowledgeable employees. THANKS again VERY MUCH!!!!!!!!
The service is on the level. Friendly staff. One disadvantage is that only one cash register always works. Because of this, a queue is often formed. The minus is not big, because the queue is moving quite fast
I am a customer of BelVEB Bank myself, but for some questions I had to contact VTB Bank since it is one of the few banks working with the Mir payment system. I was pleasantly surprised by the quality of service. Quickly, efficiently and professionally. By the way, they serve customers on a day off on Saturday. Very convenient thanks for working for customers.
Terrible service. There is a lot of space but there is no sense. Of the 12 jobs, only the cash register and 2 more people work... sooooo long... these three people are redirected to each other via an electronic queue... You're walking in circles... You can walk for hours... is this normal?.. The turtle card is a complete divorce... they give it as a gift.. but in order to cancel or close it, it is only necessary to personally with a passport and in the queue sentries to the bank.... horror
The bank is located near the stop of public transport. There is an ATM at the entrance and inside. An electronic queue is organized inside. The room is large, but there are few jobs and cash registers. It also serves legal entities.
A good branch. But it is inconvenient that it is impossible to top up the card during non-working hours. Make an ATM on the street with a bill acceptor!!!
I received a loan. Very cleverly, as thimblers work, I was given two paid packages of services - legal and boomerang (protection of personal belongings). Be vigilant!