Maps • Astana • Banks

Bank CenterCredit

Rating 4.0
Closed until 09:00
Astana, Máńgilik El dańǵyly, 42 • помещение 6

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Astana, Máńgilik El dańǵyly, 42помещение 6
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Rating 4.0
62 ratings
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18 reviews

Level 6 Local Expert
October 26
Feedback: I called the call center to find out if the offices are open and if I can get a transfer. They said that everything is in order, you can come and get the funds. I arrive at the branch, the manager says yes, sell it to the cashier, and they say that they cannot issue a transfer today, and that the call center incorrectly informed. It is very unpleasant to waste time on trips due to the lack of accurate information. I hope that the bank will pay attention to the quality of work of its employees and improve communication between the call center and branches.
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Level 13 Local Expert
June 14, 2023
There are very few employees, everything is very slow and different information from each employee! My legs hurt, there are no places to take revenge even with a small workload. The queue number on the scoreboard can only be seen in the back of the branch, squeezing between people at the cash register, is it really impossible to put more sofas at the entrance, there is a lot of free space on the right behind ATMs. And put at least one more scoreboard there!
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Level 13 Local Expert
November 15, 2022
A very pleasant office. There was no electronic queue, but there were 4 times fewer people than in other central offices of Astana. Very nice retail girls. We made a Travel card and showed everything. We did it in October for about 8 full working days (please note!). IIN is only needed. The card was made for only 2 years. If the Bank is reading - mobile Internet is not catching in the office, set up Wi-Fi for customers. I had to go out to download the app.
See original · Русский