Overall, a good bank. I always try to use the services of this bank. Unfortunately, employees do not always meet the promised deadlines. Especially lately. I have been waiting for the promised call for the 5th day. They promised 2 days. It's like they forgot about me. I'll go tomorrow, I'll remind you!To close my bank account, I wait in line for an hour and a half. Something has gone wrong with this bank! The management team often needs to take their ass off the chair and control their employees in competence, efficiency and productivity at work.