The bank branch is very good.
I've been there a couple of times.
There is no queue. The staff is polite.
Convenient location.
If you have any questions about the mortgage, I highly recommend contacting a specialist in your field Gulnara!
It's a pleasure to deal with her! A very polite and attentive specialist!
A very good aftertaste after working with her!
I highly recommend it!
In doskar, we received a BCC and a car for a car loan.The manager does not speak Kazakh, being Kazakh Aitkazinova Gulzira."I don't know," he said.How nervous he was that he had to make a pledge.In the 21st century, everything is done online.The number 505 gave the same answer.It was as if we were going to a princess who was not a manager.In general, I said that the rating of this BIC bank is very bad...If there is another bank, it is better to turn to it
A very inconvenient bank. If you forgot your password, you will no longer activate the application, despite the fact that you have a passport, an IIN, a SIM card linked to a bank card and the bank card itself. I was confused, I changed my smartphone because it broke, I forgot the password, and then my adventures began. When I tried to activate the applications, the answer was the same: GO TO THE BANK BRANCHES
I do not advise anyone to be a client of this bank, even to receive a salary, the application constantly freezes, from the first time it is rare when it is possible to log in to it, having gained access to the card, scammers automatically gained access to the deposit, it is not immediately visible through the application that a withdrawal has occurred, you constantly need to update or close and then open again Thus, the money is not protected either on the card or on the deposit. ATMs are constantly not working, or one is working, which collects a queue, is sent instead to the cashier, where a commission is charged on the money received. I really regret that I once became their client, and therefore I do not advise anyone.
there are no advantages at all, they drank no blood, they changed to a new version, they mock customers. how much can you not open an account in this bank at all, just spend your nerves, everything was fine before, now no one is responsible for anything, the poor manager Dana is trying to do something, she can't do it 605 they can't really answer Naima, Altynai, etc. whom I remembered by name, I have even this power of attorney they don't check, I'll probably go to another bank too, a friend of 12 companies transfers to another bank, so keep in mind the customers of the future
It is not possible to pay utilities at the cash desk in this bank. There's a queue at the checkout. The service is slow. The attitude towards customers is polite and detached. ATMs are good
Not bad. We were served quickly a couple of times, even though there was a queue. The first table is from the entrance, I don't remember the girl's full name. Well done
If someone sends SWIFT transfers, I do not advise using this function. Extremely unreliable translation system. If you need to send a small amount, it is better to use anything except swift. We sent a payment from the BCC on October 31 to the Bank of Portugal (Millenium BCP), so far nothing has come through. The money is stuck somewhere, the BCC is not responsible for anything, the correspondent banks through which your money goes to the recipient's bank are also not responsible for anything, no one will return your money and look for it. The service of investigating where the money went in all banks is paid, that is, in addition to the commission that the bank took in the amount of 10 thousand tenge, the bank provided only the sending service, and where your money will go there is no longer his headache, you will have to pay extra for the investigation, and not the fact that your lost the money will be returned to you as a result of the investigation. Anyway, 250 euros down the drain. Just for the information of those sending SWIFT transfers. This is the first and last time I contact these translations.
For 1 day of delay, the card of Kaspiy Bank was blocked, I was inconvenienced with paying for bus fare, since I was on a business trip I could not repay the loan from Alfa BANK on time (now Bankcenter Credit), I will close the loan and will no longer contact this bank.
The department, which is located on Mangilik el 19, is terrible. I sat for almost an hour waiting in line, and according to the ticket there were 3 people ahead. Very slow service, I do not recommend this branch.
They charge a fee for servicing a blocked card, do not want to terminate the contract, as they want to give the maximum amount of money from the client
An excellent bank, the managers are credit professionals in their field, issued a loan with minimal time and effort. We received the money almost immediately. The loan rates are also good. I recommend it to everyone.
3 windows out of 12 are working. There is a live queue for all services, while each window provides only certain services, it turns out to be a mess and a hodgepodge of people, everyone climbs into random windows without a queue. The result is a complete mess
The Bank of Kazakhstan is one of the best in terms of service conditions for non-residents. Minus, there are no outgoing swift transfers using online banking details. Only on a personal visit.
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2
926517 Марина
Level 9 Local Expert
September 5, 2023
It would not hurt for the head of the company to monitor the exterior of the building. A dirty and poorly maintained place.
Well, apparently this is company policy, they don't care what impression they make on others.
The crowd and work slowly... I would like to see more qualified personnel so that issues can be solved the first time, and not come here several at a time...