A super bank, but a little short of limits. The amounts for abroad are very modest. The application is super, the support is super in Russian and Kazakh!
We 've been on the case several times .everything was done quickly, they helped, they came up and explained.nice.and not like you usually stand in line for hours)
I really liked it. Kind and polite staff, the kid was given a balloon and a coloring book. They will always tell you in detail, explain, patient. Thank you for your work!!!
I used to think that there was no organization worse than Kazpost, until I ran into the Bank center credit, service 0, the manager did not have information at all, the salary card was issued for weeks, endless failures in the application. It seems to be the age of digital technology, but apparently the BCC is not aware of this
I don't like the bank at all. Complicated and long service, queues. The queue at the reception desk, it seems that the manager does not have any knowledge. Then it's the queue to the manager by number. The opinion is that there are only two managers in this bank who have all the information, but they are constantly distracted. The bonuses promised by the bank are not valid. It is not realistic to accumulate them. The accumulated 1,500 bonuses have simply disappeared, and the conditions are constantly changing. I do not recommend working with this bank.
Not a single star. Department of the city of Rudny. I don't remember such an ugly service since the Soviet era, when my mother and I went to the Savings Bank. We sat for 3 hours and waited for the translation lesson. Legal entities and individuals are served in the same cashier. The cashier talks on the phone, then has lunch, then goes somewhere. Criminal legal entities pass out of turn, since individuals are not people. I still don't understand why they have a common cash register. I worked in a bank myself - I've never seen such a mess anywhere else. I don't recommend it to anyone.
Disgusting organization of work!There are constant live queues, there is no electronic queue. There is only one cash register out of 3. And it works very slowly.
An elementary operation turns into a loss of half a day.
Support by a single number is completely incompetent.
The only positive thing is that there are responsive people - for example, Margarita K. Anatolyevna with a workplace in the operating room in the center.
If you want to solve your problem, go to her - but the bank itself will interfere with her in every possible way ...-))
The jar has five stars, the girl at the reception just flies to the bottom. He can't connect two words, he doesn't know anything. And make decent coupons, not handwritten pieces of paper. The bank's managers are all wonderful girls, they explain everything in detail and professionally
The staff are polite and work quickly, but the equipment is not very good. The lack of an electronic queue is also upsetting. I received the money from the golden crown quickly.
I have been working at this bank for many years.
Everything is fine. Always friendly managers, they will explain everything, answer questions, and help solve the problem. Yes, sometimes I came across the dissatisfaction of cashiers at the end of the working day, that it was late, the working day was ending, it was time to close the cashier. But these are all small things, we are all people, we all get tired, we all want to go home as soon as possible. In general, I am satisfied with the work of the bank!
The usual office environment is 3 points, there is no highlight that would betray a fresh impulse in the banking system. For example, the office interior of the Kaspiy Bank is strikingly different in its office environment and service with this bank. Poor work on the part of management, including in staff maintenance.