We had to wait in line for about 4 hours. It was necessary to make a large deposit in this particular bank.
The second time we decided to go to another branch, thinking that the problem was not in the bank, but just the place where the branch was located. Damn, no. There's something wrong with the bank itself. Specialists and even their managers cannot give a clear and intelligible answer on the products, they even suggested contacting the central office for clarification.
We arrived right after lunch, and there was a risk that we would not be served until the end of the working day. But there were also those who waited in line and did not have time to get a consultation. 🤦🏻
We have been serving in this department for more than 10 years. There was everything. But the staff is very good! Now the department has been renovated. It became more comfortable, the ATMs stand aside, which is very convenient
We often apply as a legal entity, I like the service, but at the checkout, you always wait a long time for an invitation... The electronic queue is not very convenient, without assistants, adults and the elderly find it difficult to get a number, they have to look for someone and ask for help. In general, everything is convenient, ATMs and terminals are new, in good quantity. The building is clean and tidy. The staff is polite.