It's terrible! We purchased the equipment and had to take an installment plan, which was repaid in advance and SMS notifications began to pay off the debt (amount) before ... But we know that we have paid! An hour later, a full repayment notification arrives. Do you think that's it? Another hour later, the next text message says that the closing of the installment plan is erroneous, the debt (amount) and so on daily. Attempts to get through did not lead to anything. The only number is 186, which was reached after a thousand attempts. If you have to take out a loan or installment plan, it's definitely not at this bank. It's a pity there is no score of zero
We took an installment plan of 5 items
They paid ahead of time, at the last payment at the bank's cash desk, I asked the employee if the installment plan was closed, they told me yes!
A year later, we had to contact Element 5 under warranty and we couldn't get a refund for the damage to the product, as it turned out that we had a debt of 70 kopecks in the bank !!!
How is this possible?!!!
We had to pay these pennies, and a couple of hours later the bank called and said that there was a mistake we paid 70 kopecks for another person's loan !!!
And our loan was repaid a long time ago !!!
Attention question
How competent are your employees?????
Good afternoon. You have 5 phone numbers, and you can't get through to one of them. I've been calling all day, and the waiting time to contact the specialists has been more than 15 minutes. No one picks up the phone. I have a question, then why do you leave so many phone numbers that I can't reach you. I urgently need to know my questions.