I have come across many banks in my life, but this bank is simply "unique"!! I don't want to say anything bad about the bank's employees, but about the bank's cards, which cannot perform even a small proportion of payments and transfers, especially calculations on the Internet. And also, to get through to a bank specialist, you need to be patient, because they can answer in an hour, and if you order a callback, then in a couple of days, as was the case in my case. Why is there such a specialist sitting who cannot solve the issue, they constantly ask you to wait, switch to ask someone, and then they give you information. Put ATMs in the city!!!! One ATM near the bank itself, and the one that gives out money at a minimum of 50 rubles!!! And if you need to withdraw 20 or 40 rubles!?
I received a disability pension here. There are good consultants here. The bank is conveniently located. It has a convenient and practical mobile application with several degrees of protection.
The bank differs from others in that pensioners can withdraw money from a Dabrabyt bank card at an ATM of any bank without restrictions. The bank positions itself as a home bank. I transferred the pension provision to another bank, because I need new sensations - other banks provided their clients with a welcome cash bonus.
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Anonymous review
November 20, 2022
Small and alone - this does not mean that this bank should not be ignored. A cool office and a "polished" manager are also not an indicator for your financial satisfaction! Usually, behind everything inconspicuous and coolly untwisted lies exactly what will allow you to realize your desires correctly! Let this inconspicuous DABRABYT bank located in the park area become a discovery for you too!
To be honest, I will not advise anyone because of inaccessibility! No ATMs, no information kiosks, no feedback. The application is completely raw. She closed the account and exhaled
I opened a deposit, one employee worked, waited a very long time, everything was told and shown. I add on closing the deposit, I am very unhappy, I came to close the deposit, they did not give the money back, they closed it so that the money disappeared, they are neither on the card nor on the account. I could have done it myself via the Internet, I needed to do it faster, as a result, there is no money at all
I applied to the cash desk of the bank in Brest at 150 Raduzhnaya Street to withdraw cash in the card currency (US dollars), the amount of 2000 US dollars. I received a reply that withdrawal is possible only in the amount of $ 100, although the currency at the cash desk was for fulfilling the request (you could buy the required amount for white rubles). It was suggested to contact the contact center number to order currency (which in itself is illogical, given the opportunity to fulfill the client's request at the time of application). It was not possible to reach the number on the first attempt (the waiting time for the operator's response was more than 5 minutes). The subsequent attempt was successful, the waiting time for the operator's response was about 9 minutes (I attach a screenshot with the waiting time), but the answer was received that money can only be ordered for March 14 (the maximum possible period under the contract). There is no customer orientation of the bank, given the OPPORTUNITY to fulfill the client's request "here and now". There is only one conclusion to be drawn from this situation: my funds have been frozen by the bank and I cannot use them if necessary. There is no expediency of further storing money in the bank (considering that it was not even about a deposit).
They mislead customers. They sent an SMS that I could get a loan, called, clarified, they say yes, come on, such and such an amount is obtained, but in the end what? That's right, they refused. Why is not clear at all. And according to the terms, it's generally some kind of joke. There is one information on the site, in fact another. The rate is written at 16.99%, calculated by phone for such, no packages and other things. Well, I think what kind of conditions are great? When I came to the bank, it turned out that the packages were there. Do you want 7000? Be kind enough to pay for another 2000 package, but there is no information about it on the website at all. Do not mislead your customers! The conditions on the cards are also tinny, do not step foot everywhere commissions. A wonderful bank in one word.
The service and the range of services provided are too limited, either this is the policy of the bank or the whole problem lies with the managers of this branch.
Perhaps the worst bank of all.
1.There is no Samsung pay.
2.Inconvenient application
3. The refund procedure takes 14 days.and that 's not a fact .
4. There are 2 ATMs in the city.
5.Commissions for transfers and balance review
6. not a beautiful drawing of cards
These are not all the disadvantages. For me, these are the main disadvantages