It's not the first time the bank has failed. Firstly, the validity period of the card has expired. Why block access to the card account in the application? In fact, my light is not closed. The second point, I went to the bank to reissue the card, they said it would be ready within 7 working days. It has already been 10 business days, and the card has not yet arrived in the mail. I get goods from China faster. I've been waiting in Minsk for 2 weeks. Terrible service!!
We accidentally issued 2 cards, as it turned out, the second card was issued for a fee, I called the bank, they told me that it was okay, just give up the paid card as you pick it up, as a result, I came to the bank and they told me, it doesn't matter if you pick it up or not, you are obliged to pay, I do not recommend this bank
I should have made a card at this bank. I arrived at about 17:30 and had to sit in a queue of 2 people for 40 minutes, since only one specialist worked.
The service is excellent. There is practically no queue.
If your credit card is not very good, then you can not waste time, they will refuse. Although they said on the phone that they would refinance with any story.
As well as the bank, as well as the service, as well as the working hours and lunches.Very low level.I still don't feel good after one visit.
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Александр
Level 11 Local Expert
March 7, 2024
Do you want the bank to regret your negative impression of the Bank's services? Dabrabyt is your choice 👍
Do you want advice from the "bank" that most transactions can be done through their "application"? Dabrabyt Bank - you still won't have time to get to it after work! And why do you need an ATM?
The app? Forget it, it's not on official sites, be kind enough to download a dubious application from a similar site. What for? To make it happen, it still works crookedly (and sometimes), so be kind, go to the bank branch😁👍
Dabrabyt Bank is always on guard of innovation (because, 1 hell, there are no ATMs in Moscow, and customers have been laughing since the name "Moscow-Minsk" for years).
The worst banking service I've ever experienced. The attitude towards customers is not that it is not polite, but disdainfully boorish. I do not know how things are in other branches of this bank, but its branch on Yesenin is a complete suck!😡
There are usually no people. But one day I had to wait in line for an hour in the operating room. There were two (!) in front of me human. For a very long time. Although they serve as in all banks politely and respectfully.
I am very unhappy with the Bank, I am a pensioner, I forgot my card at the ATM. The bank is good, destroy the cards so that you can then take 20 rubles for a new card. And to withdraw money from a lost card, they take a commission from a pensioner. I am very unhappy. I refused the services of This Bank. I am very unhappy.
There is not a large branch on the ground floor of an apartment building....there are no queues....clear....the employees are friendly....there is a place to park (not from the bank)
So-so service. Endless queues and long service. The rest of the services are basically the same as everyone else's
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Arvid
Level 30 Local Expert
February 25, 2021
On the second attempt, I was finally able to close my account at this bank and cancel the card. There were some rough edges, but finally my communication with this bank is over!
And thank God!
The department is small. 2 cash desks and 2 managers' workplaces. There are few visitors.
When I was a bank of Moscow-Minsk, I was often his client. Now Dabrabyt is much worse in service and currency exchange. I recently visited the bank for Cosmonauts - employees took a half-hour break without telling customers, according to other customers, this is not the first time this has happened.
I like the bank itself. I often go to them to pay for services. And the only thing I don't like is the queue!!! There are usually not many people, but you sit in line for 40 minutes!
Imposing paid services on customers without specifying their consent. Be careful, because in words it is one thing, but on paper it is completely different