Terrible branch and terrible bank!!! I was there in early January, applying for a debit card. I've been in the department for over an hour! The operator does not know anything and does not know how, everyone else tells her. They asked for the code word, but did not establish it. As a result, instead of the promised 3-4 days, I'm waiting for the card for more than two weeks. I'm calling the bank. They promise to sort it out and call back, but they never called back. No one knows anything! Their representative is calling today - they issued me an electronic card instead of plastic, and in order to issue plastic, I have to go to their office again! If you want to spend your energy, nerves and time, be sure to contact this sharaga Bank CenterCredit!!!
Loyal customer-oriented employees. Deputy director of the department, Zhanargul Umirtaevna is a friendly, patient and sympathetic person, I think this is due to the attitude of the rest of the department's employees to customers. The workplace of the deputy director is in the common room with the rest of the staff, and is not fenced off by a separate office, I think this circumstance also helps to keep all employees of the department in good shape. They work until the last client. I had difficulties with the transfer of payment for opening an account, and the time was already more than 18:00 (at this time the branch closes), the staff waited and I did not have to come to the branch again.
There would be more such banks and responsive, ready to help people.
The best bank and a posh branch. The cards work all over the world, the banking app is the best! I recommend everyone to contact here, in this department the most responsive managers and the head.