We often apply as a legal entity, I like the service, but at the checkout, you always wait a long time for an invitation... The electronic queue is not very convenient, without assistants, adults and the elderly find it difficult to get a number, they have to look for someone and ask for help. In general, everything is convenient, ATMs and terminals are new, in good quantity. The building is clean and tidy. The staff is polite.
Even with the seemingly absence of a queue, you have to wait a very long time, the service is slow, there is only one working cash register, you want to quickly throw money into an ATM, too, it will not work, since they simply do not work, and this is on an ongoing basis. The staff should also keep an eye on their appearance, so everything catches the eye: fortunately, there is a lot of time while you sit and wait and do nothing but watch the staff😅
The central office, what else can I say...
both the building and the room are on the level.
The staff is competent and attentive. They can do a little more than a job description for the client in communication. Pleasant impressions from the visit there.