Qwintry
188 reviews
September 20
I used the services several times, I was very satisfied. All parcels arrived in one piece, nothing was crumpled, nothing was lost. Support works perfectly, you can always contact us if something is unclear or if you have questions during transportation or shopping. Convenient "Help with purchase" service if you do not have a card to pay directly in the store. Parcels arrive on average within 1.5-2 months. At the same time, there are different delivery options with different tariffs, which is very convenient.
I will definitely use their services again.
See original · Русский
1
October 22
I received a long-awaited parcel from the USA with very interesting jeans from the American craft brand from Los Angeles Brave star selvage. Everything went great. Thank you very much to the Parcel for their work on delivery, redemption and packaging of the parcel! Everything is perfectly packed! I will order again and, as always, I will use the services of the Parcel!
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1
October 23
I have been using the services of a parcel for 5 years, I ordered from the USA, Germany and the UK. Package packaging is always great, that's what I like the most. A fairly convenient personal account, parcels are quickly deposited (especially if you create an expected parcel). It takes a long time to pack (several days). Delivery times are different, recently more than a month from Germany . Back in the spring of 2024, it took 2 weeks. So far, everything has been without losses.
See original · Русский
1
September 7
I have already received the sixteenth parcel from the "Parcel". As always, everything went great. The delivery from the USA to Russia was fast, and all the goods arrived in one piece. The packaging, as usual, was reliable. Delicious marmalades and a magnet were waiting for me inside the box again :) These little bonuses always make the process of receiving a parcel a little more enjoyable. The "parcel" remains my choice for delivery from abroad. I am very satisfied with their service and will continue to use their services. Thanks for the consistent quality and attention to detail!
See original · Русский
July 24
I have been using Parcel services for several years, shipments were from different warehouses and in different ways, I had to communicate with support, make special requests, including returning goods to Ebay, in general, a different range of interaction. Another package was received yesterday.
In general, according to the ratio of all the nuances, the service suits me.
Yes, sometimes there is a long delivery or processing in the warehouse. Yes, sometimes support does not respond with lightning speed and vaguely. Yes, there is a commission for replenishment of the balance and not very affordable shipping prices.
But in the current conditions, all this is not so critical and it is quite possible to survive.
The only disadvantage for me is probably the prices for special requests, in particular, photography. Usually you just need to verify that what was really ordered has arrived, and not take pictures of the product in detail from all sides every time. I.e., just one photo would be enough. And so for every little thing $4 is a bit expensive.
See original · Русский
November 27
I love the parcel very much! Thanks for the cool shipping, the opportunity to buy what you like and choose products all over the world.
I will separately note the quality of the packaging.
Attention and efficiency of the support service.
I always use the help with purchase service, it's convenient.
See original · Русский
July 23
I have been familiar with the service for many years, but I have used it fully literally three times. In June 2024, I made an order for delivery using the Smart method, which arrived literally in 3 weeks, which is good news!
Of course, delivery is expensive, especially after the reduction of import duties to 200 euros, but it is still more profitable to bring imported goods by Parcel than to buy on the spot.
Parcels are packed in boxes made of fairly thick cardboard and all the cracks are reinforced with extremely strong adhesive tape.
Support sometimes responds literally within a couple of minutes, but sometimes within a couple of days.
In addition, the service is constantly evolving. I was pleasantly surprised that now the BIS-711 form is generated automatically and you only need to sign on the site.
The cool thing is that you can bring some goods from other countries through a warehouse in the USA. For example, goods up to $800 come from Japan perfectly!
In general, I was satisfied with the service, even though sometimes parcels go for 2-3 months.
See original · Русский
1
July 16
The advantages are a good service that allows you to buy what you need abroad. They accept payment with our cards. The packaging is excellent.
Cons - out of 4 parcels, two traveled for 60 days, two for 30 days (to Tula). It is necessary to lay down a fairly solid waiting time in order to certainly wait. Well, the internal dollar exchange rate is too high. We have to catch good discounts so that the delivery is acceptable.
Support is always in touch. It is quite simple to make an order. I always order through Help with purchase (for me this is the best option). I recommend.
See original · Русский
2
August 24
I received a parcel at the Russian post the other day. I am very pleased with the speed of delivery in Russia, it arrives very quickly every time. I have already ordered many times through a parcel, each time about the same delivery time, the service is very convenient, it is easy to arrange the parcel yourself.
It's great that there is an opportunity to buy clothes from the newest collections of foreign brands!
See original · Русский
October 17
After the closure of the service, which I used for 5 years, I switched to the Parcel. I don't regret anything yet. The previous service began to put a spoke in the wheels due to the broken following of the rules. At first I was upset, but eventually I realized that they had closed deservedly.
Did you like it in the parcel:
1) Support work.
2) That they go to a meeting on many issues.
3) Convenient ways to replenish your balance.
4) Help with the purchase allows you to order not to the warehouse address and specify another person as the recipient. It's very cool!
I didn't like it:
1) Package the package. It is not tight, sorted into packages, packed with kraft paper.
2) The inability to top up the balance via PayPal.
3) A complex declaration process.
4) There is no free shipping due to VAT refund.
5) A cosmic and not profitable rate when replenishing the balance, which adds another two-digit number of percentages to the commission itself.
Risk:
If the parcel is stopped by customs and it has to be returned to the sender, it is not clear where it will return and whether it will be able to be sent again. There is no illusory chance to get into a vicious circle and lose the parcel.
Conclusion:
Changing the service is more expensive. There is no adequate alternative and no competition. There are advantages, so I will continue to work with you. Thank you.
See original · Русский
December 12
Nc is using the service for the first time. They are delivered fairly quickly, usually less than a month. It is always well packed, everything arrives in one piece. Thank you for the opportunity to learn your favorite brands even now
See original · Русский
July 27
Overall, the experience of cooperation is positive. BETTER than many competitors in the service market, especially in our sanctioned situation. Support helps with HS codes, advice on various delivery issues. In 2% of cases, there are misfires, but more than 50% of cases are solved in favor of the user.
See original · Русский
1
1
September 18
I have been using the service for about 10 years. It is always well packed, a tight box. A convenient form of payment if there is no foreign card. As a gift, there is always marmalade and a branded fridge magnet, I already have a collection.
The help with purchase service helped a lot. Thanks to the guys and prosperity to their business!
See original · Русский
October 17
Thanks to the Parcel. I bought 12 kg of clothes at a summer sale in Zara. It was packed neatly. The delivery is very fast this time. And thanks for the marmalades. I hope someday there will be something else instead of bears :) sour worms?
See original · Русский
November 10
I received my long-awaited parcel in 10 days from Germany to St. Petersburg. I read reviews that people wait a very long time and also prepared to wait, but I was convinced that even within the framework of the cheapest qwintry economy tariff, delivery is very fast, and delays that do not depend on the Parcel team can happen and then it remains only to be patient. Many thanks to the guys for their hard work and efficiency, prosperity and development to you! My fifth package is with you😊
See original · Русский
August 7
In general, good service in terms of the organization of the entire process. Any wishes for packaging or checking the parcel can be transferred and they will be done quickly enough. Regarding delivery: yes, parcels from Europe take a long time (mine took 40 days), but I think it's much faster now and it won't work. They pack great, orders arrive in one piece — this is the main thing.
See original · Русский
September 10
Over the past six months, I have ordered 2 parcels, paid with my foreign cards. One to a warehouse in the States, the other to Germany. In the States, in total, it took about 53-55 days from the moment of placing the order to receiving it. It took 28 days in Germany. This includes a certain period (2-5 days) for the delivery of parcels to the parcel warehouse itself. To summarize, the experience was successful, I liked it, I plan to order more in the coming months. I am attaching a photo of a glass rug and sleeves that I ordered from Denmark to a warehouse in Germany, and then to St. Petersburg.
See original · Русский
September 19
I've been using the parcel for 10 years. As a rule, everything goes without problems. The delivery is fast (at least from Germany), the packaging is reliable. Tech support basically solves problems and tries. Although, like any technical support, it cannot affect much.
I am generally satisfied. For an example of the price, a package of 7.7 kg cost me $ 67 when delivered from Germany.
See original · Русский
August 20
Recently, parcels have been going beyond their own stated deadlines, and these deadlines have already grown to indecency. They claim an interval of 15-30 days, in reality they can come in after 40 or more. My record is 47 days. At the same time, support is "doing well and according to plan." Right now, the parcel has been in Dubai for 2 weeks, the total delivery time has been 25 days and nothing is happening. They won't be able to keep up at 30 in any way. I don't know who has reviews there, everything comes quickly.
Moreover, this is not an unsolvable problem of sanctions, competitors carry much faster.
See original · Русский
4
August 4
By far the best service for the delivery of goods from abroad. The other day I received another parcel from the USA, I arrived in 42 days, but usually it is +\- 30, for example, the last one arrived in 22 days, I used the Qwinry Flash delivery method. In general, a convenient application, everything is clear and understandable, the support service is competent, although sometimes they do not respond very quickly. The packaging is reliable, the goods will arrive safe and sound. My rating is 5⭐️
See original · Русский
August 4
I do not recommend contacting them
I decided to order my clothes through them. The delivery was via Germany, the order was on May 22. The order went through Qwintry EMS, according to their assurance, the parcel was supposed to be with me in 23 days. As a result: I did not receive the parcel, because it was lost in the Mail. I've been waiting for about 70 days. This is the first forwarder who lost a package. No one has ever had such problems as with a parcel.
What an experience of cooperation with this office: lost time, money, nerves, and most importantly, the clothes that I wanted to buy so much were lost. I do not recommend ordering through them to anyone. Not only are they not responsible for anything, but the parcel will also receive compensation paid by the Post Office.
See original · Русский
4
August 10
Everything turned out well, although it was a couple of dollars more expensive than I expected from the data of the reference book and the calculator. I also realized that the "save packaging" item should be left, since the box in which my package was originally in is the factory packaging of the product. The delivery speed is strangely fast in Kazakhstan, but somewhat slower than I thought in the USA and between countries. But not critically.
See original · Русский
December 11
It's not the first time I've used it. Last time I ordered vitamins on iherb, I combined several parcels into one and sent them to quintry economy with receipt at the Russian post.
This time, the wife had to spend the money received from the green owl for participating in the study. And new balance sneakers, purchased from the American ASOS, were delivered using the "quintry flash" method directly to the SDEC pick-up point in a small Siberian city.
See original · Русский
November 24
I have been using a Parcel for many years, ordering the desired goods of well-known brands on American websites through it. Everything is clear transportation, trouble-free tracking and delivery (for the last time) right into my hands! On average, the goods travel to Moscow for about 20 days. It's worth it! A high-quality product that comes out cheaper than goods in Moscow.
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May 8
I have been using the Parcel service for a very long time and everything suits me there. With their help, you can buy almost everything in America, Germany, Great Britain and many other countries. The service provides you with a personal address where your parcels will be stored, which will then be combined into one large parcel and sent to your home address. How great it is when there is such an opportunity . Thank you very much to the whole Banderolka team for their hard work!!! I hope to continue to be with you and buy what I want abroad. Just yesterday I received another parcel - as much as 11 kg of happiness!!! thanks !!!
See original · Русский
6
September 28
Once again, I turn to the Parcel for services for the delivery of goods from abroad, and once again I am convinced that the service provided by the Parcel is the BEST! Help with the purchase works quickly, they pack efficiently, delivery is fast!! I recommend it to everyone!!!
See original · Русский
May 6
I have used the services of the Parcel several times already, and I have always been satisfied with their service. They offer a wide range of services, including parcel delivery, cargo consolidation and storage.
One of the things I like most about the Parcel is their transparency. They provide detailed information about their services and prices on their website. They also have an excellent customer support team that is always ready to answer any questions.
I used a Parcel carrier to deliver parcels from Japan, the USA and Europe. Their prices are reasonable, and the delivery is always fast and reliable. I also used their cargo consolidation services, which allowed me to save on the delivery of several packages.
In general, I am very satisfied with the services of the Parcel. They are a reliable and affordable logistics company that I would definitely recommend to anyone who is looking for a way to deliver parcels from abroad.
See original · Русский
3
9
December 4
I spent more than 8 thousand rubles just to return parcels back to British stores, despite the fact that one of them completely covered all expenses for refunds. The thing is that the documentation of the Parcel did not clearly state that they do not send vinyl records from the UK to the Russian Federation. I note that at the same time, the UK has not imposed sanctions on this product, that is, it is just a whim of the service that would take them through the EU.
Terrible feelings after such a "divorce for money".
See original · Русский
December 11
I'll start with the pros.
1.Fast delivery
2.Reliable and responsible transportation company
3.Tech.support that answers my stupid questions in clear language
about the cons, I can't say anything, the only thing I wanted was for regular customers to have a bonus in the form of checking parcels (photo checking what's inside), at least one parcel per shipment, I hope they will read me :)
See original · Русский
November 1
I ordered adidas sneakers through the parcel warehouse. everything came in one piece :) I am very glad that the sneakers fit the size. It was packed perfectly, nothing was loose in the package. Delivered to the office of the pharmacy near the house :)
See original · Русский
September 28
I made purchases in the USA and used the Qwintry Smart shipping method to circumvent the EU sanctions restrictions. The parcel arrived promptly enough, safe and sound. I am very satisfied with the service.
See original · Русский
1
June 20
A parcel is the fastest and highest quality way to deliver your purchases from the USA, the European Union and England. My review is about a high-quality and fast delivery service for purchases from the USA, the European Union and England. I have been ordering through the "Parcel" for 1 year since June 2024 and during this time I received 59 parcels and no problems or shortcomings. The first thing to do is to register on the Parcel's website: Registration After that, the Parcel assigns you a personal address in the USA, England, Germany, etc., which you will specify when buying in foreign stores. After that, examine the list of "prohibited goods" that the Parcel will not be able to send to you. To avoid unnecessary problems later, carefully read this information in the "prohibited goods" section. Next, you can start shopping. You will also need a bank card to pay for purchases in stores. I use a Western bank bank card. So, we make our first purchase. Choose the product you like. I want to say right away that all the sites are in English, but I think it's not a problem for anyone to use an automatic translator if something is unclear. So, the product has been added to the cart. Then we make a purchase, fill in the address attached with a Parcel and all the necessary data that the store requests. After that, we make the payment. In most American stores, delivery to the Parcel warehouse is free of charge from a certain amount. For example, you have made a purchase for $ 100 and delivery will be free to the warehouse. After the parcel arrives at the Parcel warehouse, it will be displayed in your personal account. Parcels are stored free of charge in the Parcel warehouse for 45 days in the USA and England and 15 days in Germany. It is very convenient- you buy in different stores, parcels are piling up. Then, when all purchases are completed, the goods are all in stock, we begin the registration. We choose the delivery method (do not forget that the delivery is paid and costs a lot of money), insurance, packaging. In addition, for a fee, you can ask to photograph the contents of a particular parcel. The package is usually packed in a day or two. Not including weekends Saturday and Sunday. The type of delivery can be selected - pickup from the nearest pick-up point or by courier. I usually use the pick-up option from the Russian Post office. I recommend the parcel as the fastest and most reliable way to receive goods from America. I attach my received parcels for May 2024 in the photo.
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1
5
July 11
Excellent service, everything is clear and fast, they give you the opportunity to buy everything you want, the last parcel arrived quite quickly, the packaging is as always on top
See original · Русский
June 2
I've been familiar with the site for a year now. Time-tested and 59 parcels received. The website interface is simple and accessible, everyone will understand. There are several videos on the main page that describe in detail how to use the service correctly. If you have any questions, you can contact the support service, they answer in detail and promptly. You can find detailed information in the "how it works" category. Before starting work, you must register. In the "delivery" and "services" categories, everything is described and indicated in detail. There is a calculator with which you can calculate the approximate cost of delivery to your city. The list of stores that the site cooperates with is simply huge. You can combine several packages from different sites and send them in one box. Thus, you can easily save on shipping. The site is in Russian, everything is very detailed. The package takes about 2 days to pack. After the package has been packed, the final cost may change as the weight changes. If you don't need the boxes, you can ask them to be removed, the cost will be lower. As always, everything is very securely packed, there are no complaints. I am happy with this site, I recommend it. Thanks for attention.
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4
July 22
I ordered a vinyl record, with the 'Help to Buy' option, on the Discogs website. One month and three days have passed from the moment the order was created to the receipt of the parcel, I think it is very fast. All operations on the Parcel site were performed flawlessly, everything is simple and understandable. All stages are tracked. The record came perfectly packaged. In general, everything is great! Thank you, Parcel!
See original · Русский
August 3
As always, the parcel helps to deliver parcels from abroad. Of course, it's a bit long from Germany, but the main thing is that the product itself arrived intact! The quality of the packaging is always pleasing.
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June 25
I used the services before - everything was fine. Now it is very unlucky to get into parties that have been stuck in Germany for two months under the pretext of processing additional documents. Comments on social networks are closed, there is only a discussion thread on the community day, which none of the responsible persons reads - there are dozens of people with exactly the same problem. At the same time, all official social networks support a beautiful picture and the illusion that everything is working normally and there are no problems. The answers from the support are dry and useless: the responsibility is shifted to the partner, and if you write to the partner, he shifts the responsibility to the Parcel
I do not recommend using it until they sort out the problems and make amends to trusted customers for such irresponsibility and indifference
See original · Русский
6
September 29
I have ordered several times from the USA, Great Britain, Germany and Spain. All the parcels arrived in one piece, nothing was crumpled, nothing was lost. Convenient "Help with purchase" service if you do not have a card to pay directly in the store. Parcels arrive on average within two weeks.
See original · Русский
August 29
The order arrived quickly (in +-30 days, despite the fact that it was ordered from the States) and in excellent condition. I bought miniatures for Wargame. Packed well. There were a couple of dents on the cardboard box, but it was better on it than on the box with the miniatures themselves. In general, I was satisfied.
See original · Русский
1
December 20
Excellent service! Absolutely clear and transparent conditions, everything was clear from the arrival at the warehouse to the receipt of the order. The parcel arrived even a little faster than the stated deadlines) Separately, I would like to highlight extremely convenient notifications via a telegram bot, this is definitely not to be found among competitors)
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1
September 11
I tried the Parcel service for the first time, the company is reliable, they deliver and do their job efficiently. The delivery from and to took about 25 days. I will continue to use it, I recommend it!
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August 26
I ordered the product for the first time through a parcel. I liked everything very much. Everything turned out to be easy with the Help with Purchase service. The support always answered the questions. The product arrived in 45 days in one piece. There are no comments on the quality of the product or the packaging
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October 24
The packaging is of high quality, the order arrived intact and undamaged. Delivery is on the verge of the promised deadline - 38 days from the USA to Moscow time. But since seasonal items were ordered, this is not essential in this order. I used the services of a parcel after a fairly long break - everything was done perfectly! They don't lose class over the years))
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May 8
Positive:
1. Dragged about 3-4 collections, no damage.
2. I issued the "Help to buy" on pre-order (waiting about 1.5 years until the moment of implementation) - everything is also clear.
3. A lot of additional services (some of them are free). Such as sealing with special film, removing boxes, moving the goods more compactly, etc.
Minuses:
Not to the address of the Parcel. According to the amount, together with insurance, 50% of the cost of the product can come out (especially if you order a trifle up to 100 bucks). But the times are like this
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3
November 9
Great service! Three purchases from different stores came in a month, everything was packed well. It is clear in the appendix it is written how to issue documents for customs. I will continue to use it and recommend it to everyone.
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October 12
I used Qwintry services for the first time and was satisfied! The parcel arrived 35 days later, well packed, in integrity and safety. There was no need to contact support yet, everything was going smoothly. Very convenient service I will use the services in the future!
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October 23
I am updating the review on 23.10.24
Once again I made an order, this time everything arrived super fast. Thank you for your services!
How many times have I already made an order through a Parcel, everything always arrives. There is trust 👍
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December 23
I have used the services of this company for many years. But lately, something has been going on with her that I don't understand. the invoice has been issued for almost a month, the support service does not even delve into the essence of the problem. The cost is being raised. More than 60 parcels have been sent during this time. It seems that the company does not need regular and loyal customers! It's a pity....
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October 25
I have already ordered a parcel through a parcel 6 times. And it's always nice to receive, because you wait a long time and order something that is the same at home or you can't buy at the same price for some reason. Last time I ordered sneakers and a collectible set of Legos. I am very pleased))
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September 3
The first time I used the services of a Parcel in August 2024, it was a little scary, since I ordered an expensive Swiss wooden constructor through Amazon.de but in the end, everything arrived very quickly (15 days from the Parcel warehouse in Germany to my post office) and was packed securely. Thanks!
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