I ordered a bouquet for Mother's Day a few days before the holiday, specifying the delivery time.
The flowers were sent beautiful, fresh, but in a crumpled package and as if they were filled with perfume.
The delivery was supposed to be a surprise, from 18:00 to 19:00, knowing the address, knowing that it would not take 5 minutes, or even 30, the courier did not even go to the address at half past seven.
Accordingly, the surprise was already thwarted, because hoping that it would be delivered on time, I called and asked the person "How is his gift?", and there is no gift.
The website indicates that the delivery works promptly, which does not correspond to what was written.
I understand everything, it's a holiday, different human factors, but if you write that the delivery is prompt and you let me choose a SPECIFIC delivery time, try to do it.
I'm definitely not going to come here anymore, like many of my friends.
Two stars only for flowers.
It's a great place to buy flowers and make people close to you happy. I was buying a bouquet for my dearest friend. The girls are super prompt, polite and attentive to the client's request. I advise everyone!❤
We were in a hurry on March 7 from training to get to the store before closing. We got to the store at 20.53 (7 minutes before closing). The child wanted to buy me a bouquet by March 8th. All the consultants were busy with orders, but one girl asked us if we had come to pick up the order. I replied in the negative and we began to choose flowers. We spent about a minute choosing. A saleswoman appeared from somewhere and addressed us with the words: "The store is no longer open, everything is painted, sold and ordered." 😯 Although many flowers have price tags, as usual.
At 20.55, 5 minutes before closing, we were put outside. On the eve of the holiday. The child was upset.
We felt like stray cats who came to the store to ask for sausage.
I have not seen such a service yet.
The flower shop closest to the house, which I won't come to anymore.