A very beautiful, modern and comfortable airport, I was pleasantly surprised that everywhere there is a soft, comfortable carpet, very convenient for connecting to Europe)
Holy people! Good health to you and your loved ones, to your entire organization! In February, I flew with this airline for the first time, made 4 flights, very good staff, well fed, breakfast with sausages is incomparable! Chicken and meat with chestnut and pomegranate are also wonderful, they fed me heartily, poured wine, then more tea, on the way back they gave me another bag with headphones and something else, I could watch a movie, I watched. If it were possible to put 10, I would put it, if in the future I have to fly and there is a choice of airline, then I will choose only you! May you live a very long time and may all your loved ones be healthy!
The airport terminal in Baku is a masterpiece of architecture. Everything is wonderful there. Very comfortable waiting rooms equipped with Wi-Fi. very accessible information and signs necessary for passengers, which contributes to easy orientation in the terminal building. The service staff is polite and attentive to passengers. There are many ornamental plants in the halls. Almost sterile cleanliness in the a/e building and in its sanitary premises. The halls are equipped with smoking booths (I am not a smoker myself). It's wonderful that you don't have to breathe cigarette smoke. AZAL Airlines' planes operate flights, as a rule, punctually, without delays.
Great airline! Great airport. The pilots did well. Soft takeoff and landing! A good bonus program, the support service is on top! A quick answer to any question.
A good airport, everything is clear, accessible, convenient. The staff at registration and passport control work quickly, without delay, it's nice to see. Some of our airports would do well to take a closer look and learn from them.
We flew as a family from Dubai to Baku. I liked everything very much. The new Boeing 787 with an entertainment system. There is enough space. Friendly crew. Good food and drinks. We recommend it
We flew with Azerbaijan Airlines last month. Excellent food, qualified Stewards. Heydar Aliyev Airport is super convenient for waiting for a flight. I would like to note the goodwill of all the staff.
An excellent airport, almost everything is provided for comfortable waiting, free Wi-Fi, sockets for charging gadgets, boxes where there is an opportunity to retire and even lie down,quiet , calm,small cafes, smoking booths.
The waiting time before the flight was five hours, I spent in the transit passenger lounge.
This is one of the best airports in Eurasia, not only beyond the Caucasus, very cozy atmosphere, very good service, frankly speaking, the European standard is a very good level of development, I always fly there and back at home at this Azal airport, thanks to the organizer builder who created this wonderful airport
A very colorful airport with a Caucasian accent. The interior is very beautiful, especially the waiting area after check-in. There are many boutiques. There were manats left-I bought souvenirs, although only dollars are in use. The seller met me halfway and sold me for manats.
I like Azal Airline very much.The staff is lovely and courteous.All the work is high-quality and thought out to the smallest detail.And I would advise many airlines to take an example at least in the service, because people pay money and not small, but there is no water to drink and they do not allow their own to come on board.And AZAL has everything...I always use it on occasion and advise everyone...)KEEP IT UP)
Unfortunately, I had a case and they did not go to a meeting for me , I bought air tickets for a pensioner, at her request, I wanted to fly to my homeland, but they made a mistake in the date of the viesto on June 6 , purchased on July 6 , they immediately reacted within 12 hours and wrote a request ahead of time, i.e. 4 months in advance but they did not go to the meeting and refused , citing the fact that it was not refundable , of course , it 's a pity, but it seems to me they could have gone to meet us , given that we reacted quickly and that there is still such a long time before the flight . Unfortunately , the negative .
I would like to leave a review with gratitude for the pleasant impressions of the flight St. Petersburg-Baku-Chisinau. I used the services of this airline for the first time. I would like to note the goodwill and attentiveness of the crew to the passengers (there was an unusual situation on the Baku-Chisinau flight on December 29). The airport in Baku is just perfect and convenient!
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Алена
Level 7 Local Expert
September 12
I am wholeheartedly grateful to the staff of the airport and Azerbaijan Airlines, who helped me get on my flight, despite my lateness. I will always remember this case of help.
In addition to a brilliant flight, service, maintenance and all possible amenities, such cases of assistance to passengers are the most important and valuable thing imaginable. I will always recommend this airport and the airline to everyone.
A simple and intuitive airport, 6 business halls, we entered the first one in a dirty area at the entrance, as well as in a clean area, the range is limited, oriental, the girls are super))
Great airline! We were flying Moscow-Baku. Good, attentive service. Delicious food, you can pre-order (for free) according to your preferences. The fish menu came to us. Have a nice flight!
Unexpectedly and pleasantly! For the first time on board the Azala, I tasted Azerbaijani wine. Very pleasant. And in general, unobtrusive and comfortable service makes the flight unforgettable
Beautiful spacious airport, everything is done wisely, very convenient! One of the modern airports in the CIS , I can safely say , in comparison , I don 't even know which one !!!
Convenient airport. There are Russian-speaking managers, and everyone at customs understands you) it is better to order a taxi to the city through the application, it will be about 10 manats.
A great airline! They always fly on new planes, flights are not delayed and the flight attendants are very friendly! I am satisfied! I recommend it to everyone! 5/5