I liked the hotel. Great location. The first line. For 3 stars, it's super. The city center is also close. The cable car is a 5-minute walk away. The food is also good, corresponds to the,,stardom,, of the hotel. The staff does not speak Russian. But now it's not a problem, the translator will help us. The rooms are small, but everything you need is there. I got a large, family room, which I am very happy about. The air conditioning in the room is also a big plus.
We were with our family in August 2024. The hotel is very tired. They settled in principle quickly. They offered to pay $ 10 per night for a room with a sea view. We didn't take it. We checked in 2 people per room and one couple was given an improved one with a sea view (although the air conditioner did not work. After long conversations, it was repaired, but it got a little better) The room we lived in had an economy room (one of the advantages: the air conditioner was working) The bathroom was very bad. Everything in the bar is kind of ruined. Dirty. There was always something missing or missing. The elevator was working intermittently. Once at 12 a.m., vacationers got stuck there. The receptionist actually went outside somewhere. Then he came back and rescued them. The territory is small, there are 2 small pools. The pool area was not cleaned. The full ashtray I put in yesterday remained in place a day later. Food: You can find something to eat at breakfast in principle, but they are scarce. Sausages, sausage (Turkish) omelets, fried eggs I saw 1 time. There are greens, tomatoes, cucumbers, bread. Instant tea and coffee from the machine. Lunches and dinners are much better. There is chicken, fish, French fries, mashed potatoes, pasta, rice. Greens, vegetables. Plums, apples, oranges, watermelon. Sweets: cupcakes with sugar syrup. I can't appreciate alcohol. But those who drank say that they are generally normal. Does not apply to the hotel: The advantages of having a beach nearby. The beach itself is sandy (fine, small pebbles) is not always clean, but cleaner than near the cliff, where Kyzyl Kule is. There's garbage everywhere. Municipal workers clean it up, but small debris, corks, glasses, etc. in the sand can not cope either. Leaves, branches, garbage, and pieces of paper periodically float into the sea. The water itself is clean. There are fish near the rock. I recommend taking a mask and bread and swimming.
A disgusting hotel, unfortunately we had no choice, and had to come here. I had an early booking and I chose the hotel according to my preferences, but the tour operator announced just before departure that our hotel was closing prematurely and offered a choice of several of the trashy ones offered, it won only because it is in the city center, that's all the advantages ended. They brought us to the hotel at 20-30, at the reception the girl told us that dinner had ended half an hour ago and we needed to go to any cafe and eat, and that the standard room I had booked was busy and we would have to spend the night in a bad room or check into another hotel for the night, but they wouldn't even give us free However, to my question that you knew that we would arrive today and everything was booked and confirmed, why such a meeting, she said that we should have called beforehand and said that we would arrive... I was outraged, said that the whole day was paid for, they didn't even feed us, she went to the restaurant in this hotel, although it's hard to call it a restaurant, the dining room is a stretch, they put two plates with rice, fish head and sour salad on us. After that dinner, we went to the proposed room and it was a shock, dirty linen and towels, the floor was not washed, the bathroom was black and dirty with stains, only one lamb with cold water was spinning in the sink, there was no TV, the refrigerator did not work, the air conditioner automatically turned on at 25 degrees, it is impossible to reconfigure, there is no remote control there is no way to open the balcony, this balcony is 1 by 1 in size, two blocks from the air conditioner are removed, from this room and from the next one, the noise is unbearable, I have never seen such a thing even in a threesome, when asked to change linen and towels, we were told that you will spend the night and so, and tomorrow they will change the room, we we went to bed without undressing, it was so squeamish, even to sit on these beds, the next day, when meeting with the guide, my claims were voiced, he really talked and they gave us another room, more or less acceptable, there was a problem with hot water on any of the floors, the elevator periodically broke down, the water was turned off often during the day, but the main disadvantage is that the hotel is built with the letter P, all Windows overlook a tiny pool and a nightclub!! Every evening until 24-0:30, live music, the drummer tried his best! Closed balcony windows don't help! The noise is incredible! As for the bar, these are tears, drinking water was running out, fruit drinks, it's not even yupi, but yupi was diluted at least three more times, beer is poured with foam in two-thirds of a glass, vodka, raki and gin from drinks, also always ran out, by the end of the bar, which is 22 hours, that's all included, they pour at the bar, as this alcohol tears away from the family, BUT most importantly, there is a glass on the bar counter, and the bartender girl does not hesitate to demand tips, does not ask but demands, they work there and carry away indeterminate age, they clean the dishes in the dining room and wash the glasses with cold water after alcohol, foreign guests they probably paid them, and the tables and ashtrays were cleaned, these guys didn't pay attention to the rest, if you go to breakfast early in the morning, everything that was on the tables from the evening gatherings remains on the tables, people have already cleaned the tables themselves!there is no cleaning and service, but they are so arrogant that they come to the table and ask where my money is? Where's the tip? As for the food, who says that they are not picky, and are used to threesomes, and that you will not stay hungry, this is well said, we were 14 nights, and every meal is groundhog day, boiled eggs in the morning, red sausage with goat flavor, cucumbers and tomatoes, cookies and waffles, halva, strange jams of unknown origin, chicken, beans, rice, pasta, soup for lunch, the same thing for dinner, the soup surprised, it's hot tomato juice, the rest of the soups are lentil, and for two weeks, no choice, I was already sick of chicken, and no snacks between meals, no pancakes, and other pampering, there's no need to feed us, all inclusive for almost 200 for two! People, avoid this hotel, it's not cheap, it's disgusting, you can't treat hotel guests like that, but apparently the hotel owner doesn't care about it, as well as the service staff. It is necessary to prohibit the sale of vouchers to such a hotel! I do not advise you, I dissuade you, listen to me, it's better to look at the spruce tree or across the street, the beach is all paid anyway, so it's better to live in a pleasant environment than in this hellhole