The child studied in 2022-2023 at the Aviation School (of course they chose the address as it was more convenient for us), despite the fact that we were assured that the address would not change, a year later we were informed that now classes would be at Shafarnyanskaya (well, not very far, however!), they took a year to Shafarnyanskaya, during this time there were a couple of shifts the teacher was also not very good, the child was upset), as a result, at the end of the academic year 2023-2024, they called and made an offer to pay with a discount for the entire next academic year, asked them if everything would be unchanged (the same group, the same time, the same teacher) - assured that yes, I paid for the entire academic year 2024-2025! As a result, in August they call and say that that group has been disbanded for others and they can offer for this time only if they go to the Institute of Culture, the teacher is different, respectively, refused (I found another IT school where the child is now studying and it is much more interesting for him), when they were informed that I would not take the child across the city and terminate the contract, I asked about a refund for the paid year - they answered - now the manager will call you back to coordinate a refund (it was September 3), today is September 25 - so far no one has called back))) Draw your own conclusions!
There was a robolab, and everything was good and timely. After they were swallowed up by itlandia, things got much worse. The chats take a very long time to answer, it is difficult to get through, working off missed classes is as inconvenient as possible. In terms of money refunds, you can forget altogether, they recalculate everything in their favor, plus incomprehensible commissions to the bank that I only encountered with them. There are also questions about education, the child is bored and not interested.
Пытался дозвониться в течении 2х дней врабочее время по всем указанным тел, чтобы устроить ребенка в группу - никто кроме робота не отвечал, не перезванивал. У людей явно нет никакого интереса работать.
Красиво. Уютно. Просторно. По качеству преподавания не скажу, наш ребенок занимается в другом филиале. Но полагаю, что так же как и на других - качественно, с интересом